Friend Security
If a person with your mobile phone number registered in their device's contacts starts using LINE, they will automatically be added to your friend list.
Note: They will not be added automatically if you have the Auto-add friends setting turned OFF.
If your phone number is not in the person's contacts, you will appear under Friend recommendations. In this case, your LINE display name, profile photo, status message, and profile cover photo will be visible, but the person won't be able to see any of your other information.
The only way to remove yourself from someone else’s friend recommendations is to delete your account. Also, if you have already been added as a friend, you'll continue to appear in the person's friend list unless your account is deleted.
For information on deleting your account, please see here.
When users carry out the procedures listed below, LINE will access the information required in the users’ contacts list/address book to make it easy for users to find their close friends (Only the telephone numbers and mobile email addresses in your contact information will be transferred to our servers. All information will be encrypted.)
1. At the registration screen, when users select OK at the “Your Address Book will be sent to LINE’s server” dialogue.
2. When the Auto-add friends feature is switched ON in Settings or when users push the circular icon next to the Last Auto Add dialogue, and then select OK at the “Your Address Book will be sent to LINE’s server” dialogue.
LINE will add mutual contacts to your Friends list automatically. If only one of you has the other as a contact, the one who has the contact information will be added to the other's Friend Recommendations list, while the recommended person will be added to the other's Friends list.
Your own phone number, and other information obtained from your contacts list/address book (phone numbers and email addresses) will not be disclosed and will be protected as follows:
1. Your contact information will be used only if you agree to the terms & conditions of LINE when signing up. The terms and conditions describe when and how LINE will use your personal information.
2. If you agree to allow LINE to find your friends, the telephone numbers and mobile email addresses in your contacts list/address book will be sent to our servers.
At this time, the required contact information will be encrypted and securely transferred to our server.
3. We use encrypted text when comparing your information with existing user information.
Please visit the following web page for more detailed information on our privacy policy:
http://terms.line.me/line_rules/
1. At the registration screen, when users select OK at the “Your Address Book will be sent to LINE’s server” dialogue.
2. When the Auto-add friends feature is switched ON in Settings or when users push the circular icon next to the Last Auto Add dialogue, and then select OK at the “Your Address Book will be sent to LINE’s server” dialogue.
LINE will add mutual contacts to your Friends list automatically. If only one of you has the other as a contact, the one who has the contact information will be added to the other's Friend Recommendations list, while the recommended person will be added to the other's Friends list.
Your own phone number, and other information obtained from your contacts list/address book (phone numbers and email addresses) will not be disclosed and will be protected as follows:
1. Your contact information will be used only if you agree to the terms & conditions of LINE when signing up. The terms and conditions describe when and how LINE will use your personal information.
2. If you agree to allow LINE to find your friends, the telephone numbers and mobile email addresses in your contacts list/address book will be sent to our servers.
At this time, the required contact information will be encrypted and securely transferred to our server.
3. We use encrypted text when comparing your information with existing user information.
Please visit the following web page for more detailed information on our privacy policy:
http://terms.line.me/line_rules/
When you agree to allow LINE to find your friends, the information sent to our servers from your contact list (phone numbers and mobile email addresses) will be encrypted and securely stored on our servers. For more information on our privacy policy, please click on the link below.
http://terms.line.me/line_rules/
http://terms.line.me/line_rules/
If users select to send their phonebook data to LINE’s servers upon registering to LINE, phone numbers in their phone books will be used to search for their friends who are LINE users.
If we find those users, they will appear in the user's [Friends] list under the names registered in the user's phonebook.
Therefore if you have stopped using your number and someone else obtains it, a third party may be registered on your friends' [Friends] list under your name.
Please ensure that your friends do not have you registered under multiple phone numbers/mobile email addresses within their phonebook, and also check that they have not saved you under any details which are out of date such as previous phone numbers.
If we find those users, they will appear in the user's [Friends] list under the names registered in the user's phonebook.
Therefore if you have stopped using your number and someone else obtains it, a third party may be registered on your friends' [Friends] list under your name.
Please ensure that your friends do not have you registered under multiple phone numbers/mobile email addresses within their phonebook, and also check that they have not saved you under any details which are out of date such as previous phone numbers.
If you do not want to be automatically added as a friend by someone who has your phone number, please follow the steps below.
Note: These steps will not affect existing friends.
1. Go to More > Settings.
2. Tap Friends.
3. Turn OFF Allow Others to Add.
To open the Settings menu from your smartphone, tap here.
To block accounts that appear in your friend recommendations:
1. Tap the Home/Friends tab > your friend list > Friend recommendations.
2. Tap and hold the name of the account that you want to block.
3. Tap Block.
Note: It may take some time for the changes to be applied.
When you block an account on LINE:
• You'll no longer be able to receive chat messages or voice/video calls from that account.
• It will appear in Blocked users instead of your friend list.
Blocking an account doesn't completely remove it as a friend or friend recommendation. If you'd like to do so, see this Help article.
To block an account:
1. Tap the Home/Friends tab > your friend list.
2. Tap and hold the name of the account that you want to block.
3. Tap Block > Block.
To unblock an account:
1. Tap the Home/Friends tab > Settings.
Note: Tap here to open Settings from your smartphone.
2. Tap Friends.
3. Tap Blocked users.
4. Tap Edit next to the account you want to unblock.
5. Tap Unblock.
Note: It may take some time for the changes to be applied.
Unlike hiding or blocking, deleting an account from your friend list cannot be undone. Please keep this in mind if you are thinking of deleting the account of someone who you don't have any other way to contact.
To delete an account:
1. Tap the Home/Friends tab > Settings.
2. Tap Friends.
3. Tap Hidden users or Blocked users.
4. Tap Edit next to the account you want to delete.
5. Tap Delete.
To open the Settings menu from your smartphone, tap here.
If you delete an account from your friend list, it cannot be restored. Please keep this in mind when deleting people who you don’t have any other way to contact.
To delete an account:
1. Tap the Home/Friends tab > your friend list.
2. Tap and hold the account you want to delete.
3. Tap Delete > Delete.