Help center

To check your registered email address:

1. Go to the Home tab > Settings > Account.

2. Tap Email address.

3. Your email address will appear below Change your email.

Note: Tap here to open the Account screen from your smartphone.　

For the steps to register your email address, see this Help article.

For the steps to change your email address, see this Help article.

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Registering an email address to your LINE account makes it possible for you to reset your password in the case that you forget it.

To register an email address:

1. Go to the Home tab > Settings > Account > Email address.

2. Enter an email address, then tap Next.

3. Enter the verification code or tap the URL in the email that was sent to you > OK.

Tap here to open the Account screen from your smartphone.

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If you're not receiving the email with the verification code when registering your email address, it may be that:

• Your email address was not entered correctly.

• The email was sent to your spam, junk, or other folders.

• You have spam filters in place.

Note: In this case, please try again after temporarily disabling them.

E.g. This includes filters for blocking emails that contain URLs, blocking emails from PCs, etc.

• You have settings in place to only receive emails from certain domains.

Note: If you have domain filters in place on your email client, make sure that you allow emails from the domain "line.me".

If the issue persists after checking the above, please try tapping Resend verification code to send the email again.

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To create a password for your LINE account:

1. From the Home tab, tap Settings.

2. Tap Account > Password.

3. Enter a password.

Note: We recommend using a unique password that you don't use with any other websites or services.

If you're viewing this article on your smartphone, tap here to go to the Account screen.

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Setting an email address/password