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LINE usage environment

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Can I create another LINE account with the information registered to my current account? toggle
A phone number, email address, Facebook account, or Apple ID cannot be registered to more than one LINE account at the same time. When you register the same information to a new account, it is removed from the account it was previously used with.

A LINE account needs to be registered with a phone number, Facebook account, or Apple ID at all times. If an account is no longer linked with any of these after information has been removed, it will become inaccessible.
Note: When an account becomes inaccessible, its friends, chats, and other data is deleted and cannot be recovered.

Take care not to use the same information registered to an account you're currently using if you make an account on another device. If you want to create multiple LINE accounts, you need to register them with different information and use them on separate devices.
Note: Only one LINE account is meant to be used per device.


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Is LINE completely free? toggle
All of LINE's basic features can be used for free.
Note: Some items, such as Coins and Stickers, must be purchased to use in LINE.

Please understand that you will need to pay for any data usage fees that you may be charged depending on the data plan you have with your mobile phone carrier. You may be charged every time you connect to the service if you are paying for only the amount of data you use. For this reason, we recommend signing up for a flat-rate data plan if you don't already have one.

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Can I use LINE overseas? toggle
All of LINE's features can be used for free, even when used from another country. If you use LINE with a friend living overseas, you will not be charged any fees for international use.

Please understand that you will need to pay for any data usage fees that you may be charged depending on the data plan you have with your mobile phone carrier, even if you are using the app overseas.

If you plan to use your device outside of the country you are contracted in, international data usage fees may differ. Please refer to your mobile contract, or contact your mobile carrier for further information about international data usage fees.

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Checking your version of LINE toggle
To check which version of LINE you're using: 
1. Tap the Home tab > Settings.
2. Tap About LINE.
3. Check the Current version.

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Recommended system specifications for LINE toggle
Smartphones
• iOS: 13.0 or later
• Android: 7.0 or later

PCs
• Windows 10 or later
• Mac OS X 10.14 or later
• Chrome browser version 42 or later

iPads
• iPadOS 13.0 or later

Smartwatches
• Apple Watch: watchOS 7 or later
• Wear OS by Google (formerly Android Wear): Android OS 4.3 or later
Note: You cannot sign up for a new account on smartwatches.

Although not recommended, you can use the following versions of LINE on older OSes.
Note: Some features cannot be used on older OSes.

iOS
• iOS 12.0 to 12.5.5: Up to LINE 11.17.0
• iOS 11.0 to 11.4.1: Up to LINE 10.17.0
• iOS 10.0 to 10.3.4: Up to LINE 9.16.1
Note: You cannot use the app with iOS 9.3.6 or earlier.

Android
• Android OS 6.0 to 6.0.1: Up to LINE 11.15.0
• Android OS 5.0 to 5.1.1: Up to LINE 11.5.0
Note:
- You cannot use LINE with Android OS 4.4.4 or earlier.
- Even if you're using Android OS 7.0 or later, you may not be able to install LINE from the app store offered by your device manufacturer or mobile service provider in some cases.

PC
• Windows 7 and 8: Up to LINE 6.7.0

LINE is not supported on the following devices:
• iPod touch
• WALKMAN
• SmartTV BOX
• Fire OS devices such as Kindle
• PHS devices
• Simulators/emulators (virtual environments)
• Android tablets
• Devices with a custom OS

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When will you add support for devices that are currently not supported? toggle
We are unable to provide information regarding which devices are planned to be supported in the future, or when support may be offered.

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Using the same account on more than one device toggle
With the smartphone version of LINE, the same account cannot be used on multiple devices. Only one phone number or email address can be used to verify one account per device. If you register the same phone number on a different device, the account on your previous device will automatically be deleted and you will no longer be able to use it.

You can use the same account on the PC and iPad versions of LINE by logging in with the same email address.

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Changing the LINE app language setting toggle
You can change the display language for the LINE app by changing the language setting on your device. For more details, see this Apple Support page.

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Removing age restrictions on apps toggle
If LINE cannot be used because age restrictions are applied (e.g. on your child's device), you can change the age restriction setting for apps. 

To do so, try following the steps below for your OS version.
Note: The steps will differ depending on which version of iOS you're using.

If you're using iOS version 12 or later:
1. On your device, tap Settings > Screen Time > Content & Privacy Restrictions.
Note: If you're asked for a Screen Time passcode, please enter the four-digit passcode set on the device.
2. Tap Content Restrictions > Apps.
3. Choose Allow All Apps, 12+, or another setting.

If you're using a version of iOS earlier than 12:
1. On your device, tap Settings > General > Restrictions.
Note: If you're asked for a restrictions passcode, please enter the four-digit passcode set on the device.
2. Tap Apps.
3. Choose Allow All Apps, 12+, or another setting.

If you don't know the passcode you're asked to enter when changing the age restriction setting, please refer to Apple's Support page.

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