Search Help articles
- Help center
- Creating/transferring a LINE account
- LINE usage environment
-
Issues
-
Creating/transferring a LINE account
-
Checking/changing your registered information
-
Purchasing/using items
-
Friends/Groups
-
Chats/Calls/Notifications
-
LINE VOOM
-
Get more out of LINE
-
Safety/Security
-
About Business Alliances
LINE usage environment
Important announcement: Support is ending for LINE versions up to 10.16.3
Support for versions up to 10.16.3 of the LINE app will end on November 1, 2022. After support has ended, you will no longer be able to use these versions of LINE.
If you're using iOS version 11.0.0 or later:
You can continue using LINE by updating the app to version 10.17.0 or later.
If you're using iOS version 10.3.4 or earlier:
The app cannot be updated to version 10.17.0 or later, so you will no longer be able to use LINE.
Was this page helpful?
Thank you for your feedback.
Sorry about that. What went wrong?
Can I create another LINE account with the information registered to my current account?
A phone number, email address, Facebook account, or Apple ID cannot be registered to more than one LINE account at the same time. When you register the same information to a new account, it is removed from the account it was previously used with.
A LINE account needs to be registered with a phone number, Facebook account, or Apple ID at all times. If an account is no longer linked with any of these after information has been removed, it will become inaccessible.
Note: When an account becomes inaccessible, its friends, chats, and other data is deleted and cannot be recovered.
Take care not to use the same information registered to an account you're currently using if you make an account on another device. If you want to create multiple LINE accounts, you need to register them with different information and use them on separate devices.
Note: Only one LINE account is meant to be used per device.
Was this page helpful?
Thank you for your feedback.
Let us know if we can make it better.
Sorry about that. What went wrong?
Is LINE completely free?
All of LINE's basic features can be used for free.
Note: Some items, such as Coins and Stickers, must be purchased to use in LINE.
Please understand that you will need to pay for any data usage fees that you may be charged depending on the data plan you have with your mobile phone carrier. You may be charged every time you connect to the service if you are paying for only the amount of data you use. For this reason, we recommend signing up for a flat-rate data plan if you don't already have one.
Was this page helpful?
Thank you for your feedback.
Let us know if we can make it better.
Sorry about that. What went wrong?
Can I use LINE overseas?
All of LINE's features can be used for free, even when you're overseas.
Also, there are no fees for using LINE with someone who lives in another country.
Please understand, however, that you will need to pay for any data usage fees incurred, even when using the app overseas. These fees will depend on the data plan you have with your mobile service provider, but international data usage fees may differ from your regular plan, so make sure to check your mobile contract or inquire with your mobile service provider for details.
If you want to keep using your current LINE account with a phone number from a different country, see this Help article.
Was this page helpful?
Thank you for your feedback.
Let us know if we can make it better.
Sorry about that. What went wrong?
Recommended system specifications for LINE
Select a device below to see the recommended system specifications for LINE.
• Android: 8.0 or later
• macOS Mojave 10.14 or later
• Chrome browser version 42 or later
Note: You cannot sign up for a new account with LINE for PC.
• Android 12L or later (or Android 13 or later for Samsung tablets)
• Wear OS by Google (formerly Android Wear): LINE 12.3.0 or later; Wear OS 3.0 or later; Android 8 or later
Note: You cannot sign up for a new account on smartwatches.
• iOS 12.0 to 12.5.6: Up to LINE 11.17.0
• iOS 11.0 to 11.4.1: Up to LINE 10.17.0
Note:
- You cannot use the app with iOS 10.3.4 or earlier.
- You cannot create new accounts or transfer existing accounts with versions of LINE older than 11.13.0.
- Try updating the LINE app here as well as your OS.
• Android OS 6.0 to 6.0.1: Up to LINE 11.15.0
• Android OS 5.0 to 5.1.1: Up to LINE 11.5.0
Note:
- You cannot use LINE with Android OS 4.4.4 or earlier.
- Even if you're using Android OS 8.0 or later, you may not be able to install LINE from the app store offered by your device manufacturer or mobile service provider in some cases.
- You cannot create new accounts or transfer existing accounts with versions of LINE older than 11.13.0.
- Try updating the LINE app here as well as your OS.
Smartphones
• iOS: 14.0 or later• Android: 8.0 or later
PCs
• Windows 10 or later• macOS Mojave 10.14 or later
• Chrome browser version 42 or later
Note: You cannot sign up for a new account with LINE for PC.
Tablets
• iPadOS 14.0 or later• Android 12L or later (or Android 13 or later for Samsung tablets)
Smartwatches
• Apple Watch: watchOS 8 or later• Wear OS by Google (formerly Android Wear): LINE 12.3.0 or later; Wear OS 3.0 or later; Android 8 or later
Note: You cannot sign up for a new account on smartwatches.
Although not recommended, you can use the following versions of LINE on older OSes.
Note: Some features cannot be used on older OSes.
iOS
• iOS 13.0 to 13.7: Up to LINE 12.4.0• iOS 12.0 to 12.5.6: Up to LINE 11.17.0
• iOS 11.0 to 11.4.1: Up to LINE 10.17.0
Note:
- You cannot use the app with iOS 10.3.4 or earlier.
- You cannot create new accounts or transfer existing accounts with versions of LINE older than 11.13.0.
- Try updating the LINE app here as well as your OS.
Android
• Android OS 7.0 to 7.1.2: Up to LINE 12.18.0• Android OS 6.0 to 6.0.1: Up to LINE 11.15.0
• Android OS 5.0 to 5.1.1: Up to LINE 11.5.0
Note:
- You cannot use LINE with Android OS 4.4.4 or earlier.
- Even if you're using Android OS 8.0 or later, you may not be able to install LINE from the app store offered by your device manufacturer or mobile service provider in some cases.
- You cannot create new accounts or transfer existing accounts with versions of LINE older than 11.13.0.
- Try updating the LINE app here as well as your OS.
PCs
• Windows 7 and 8: Up to LINE 6.7.0LINE is not supported on the following devices:
• iPod touch
• WALKMAN
• SmartTV BOX
• Fire OS devices such as Kindle
• PHS devices
• Simulators/emulators (virtual environments)
• Devices with a custom OS
Was this page helpful?
Thank you for your feedback.
Let us know if we can make it better.
Sorry about that. What went wrong?
When will you add support for devices that are currently not supported?
Using the same account on more than one device
With the smartphone version of LINE, the same account cannot be used on multiple devices. Only one phone number or email address can be used to verify one account per device. If you register the same phone number on a different device, the account on your previous device will automatically be deleted and you will no longer be able to use it.
You can use the same account on the PC and iPad versions of LINE by logging in with the same email address.
Was this page helpful?
Thank you for your feedback.
Let us know if we can make it better.
Sorry about that. What went wrong?
Changing the LINE app language setting
You can change the display language for the LINE app by changing the language setting on your device. For more details, see this Apple Support page.
Was this page helpful?
Thank you for your feedback.
Let us know if we can make it better.
Sorry about that. What went wrong?
Removing age restrictions on apps
If LINE cannot be used because age restrictions are applied (e.g. on your child's device), you can change the age restriction setting for apps. To do so, follow the steps below.
1. On your device, tap Settings.
2. Tap Screen Time > Turn On Screen Time.
3. Tap Continue > This is My iPhone or This is My Child's iPhone, then set the options on the screen.
4. Tap Content & Privacy Restrictions.
Note: If you're asked for a Screen Time Passcode, please enter the passcode set on the device.
5. Turn Content & Privacy Restrictions ON, then tap Content Restrictions > Apps.
6. Choose Allow All Apps, 12+, or another setting.
If you don't know the passcode you're asked to enter when changing the age restriction setting, please refer to Apple's Support page.
Was this page helpful?
Thank you for your feedback.
Let us know if we can make it better.
Sorry about that. What went wrong?
Let us know if we can make it better.