LINE

Notification Settings

General LINE notification settings toggle

Please refer to the following for information about general notification settings on LINE.

 

General notification settings

1. From the Friends or More tab, tap Settings > Notifications.

2. Turn Sound, Vibration, or any of the other settings ON or OFF as needed.

Note: Tap here to go to the Notifications settings on your smartphone.

 


 

Incoming voice call notification settings

1. From the Friends or More tab, tap Settings > Calls.

2. Turn the Allow voice calls setting ON or OFF.

Note: Tap here to go to the Allow voice calls settings on your smartphone.

 


 

Chat room notification settings

1. Tap the Chats tab.

2. Tap the chat you want to change the settings for.

3. Tap "V" at the top right of the chat.

4. Tap Mute chat or Unmute chat.

 

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Device notification settings toggle
Your device needs to be set up correctly in order for you to receive LINE notifications smoothly. Please follow the steps below to configure your device settings.

Notification settings
1. On your device, tap Settings > Notifications.
2. Tap LINE in your list of apps.
3. Adjust the settings you want to change.



Sound settings
1. On your device, tap Settings > Sounds.
2. Adjust the settings you want to change.
Note: You will not be able to hear notification sounds if your device is in Silent mode.



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Pop-Up Notification Settings toggle
To configure pop-up notification settings, please follow the steps below.

Showing Messages in Pop-Ups
You can choose whether to display messages in pop-up notifications.

1. Go to the More or "..." tab > Settings > Notifications.
2. Tap Show Preview to switch previews on or off.

Settings



Changing Pop-Up Settings
Configure when to show pop-up notifications.

1. Go to your device’s Settings > Notifications.
2. Select LINE from the list of apps.
3. Configure the settings as needed.



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Linked apps notification settings toggle
To configure notification settings for apps linked with LINE, please follow the steps below.

1. Go to the More or "..." tab > Settings > Notifications > Additional Services.
2. Select the app you wish to configure notification settings for.
3. Select whether to Receive Messages and Receive Notifications.

Settings

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Temporarily disabling notifications toggle
To temporarily disable notifications, please follow the steps below.

1. Go to the More or "..." tab > Settings > Notifications
2. Tap Mute, then select "Mute for 1 hour" or "Mute until 8 AM."

Settings



To enable notifications again, tap Mute again and select Un-mute.

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Timeline notification settings toggle
To configure Timeline notification settings, please follow the steps below.

1. Go to the More or "..." tab > Settings > Notifications.
2. Tap Timeline Notification to switch notifications on or off.

Settings

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LINE Pay notification settings toggle
To configure LINE Pay notification settings, please follow the steps below.

1. Go to the More or "..." tab > Settings > Notifications.
2. Tap LINE Pay to switch notifications on or off.

Settings

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I got a message from a company's official account that I didn't add as a friend toggle
You may get notification messages from the official accounts of companies. These are messages for telling you things like package delivery dates and when monthly bills are due.

The name of an official company account has a gray, blue, or green icon next to it. To make sure that a notification message is from an official account, check to make sure it has an icon with one of these colors.

Notification messages let you receive helpful information without having to add the official accounts of individual companies.
Note: This feature is turned on when you tap Agree on the "Regarding Usage of Your Information" screen. You can turn it off separately in your settings.

Only notification messages that we have determined to be valid and appropriate are sent out to users, and messages will not be sent for the purpose of advertising.

How notification messages work
First, a company sends a message transmission request to LINE's servers based on a customer's phone number. A notification message is then sent to the account of the LINE user with that phone number registered.

The phone number sent from the company is hashed, and the information that LINE Corporation receives is only used for the purpose of verifying the message recipient, after which it is promptly deleted.

There may be times when we need to verify your identity via text message before we can send a notification or in order to confirm notification content which includes your personal information.

Requirements for sending notification messages
Notification messages are sent when they meet the three requirements below:
• The phone number sent from the company matches one registered to an existing LINE account.
• The LINE account has the Receive notification messages setting turned ON.
• The LINE account has not blocked the official account of the company sending the notification message.

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Turning notification messages on and off toggle
To change your settings for receiving notification messages: 
1. Go to the Friends or More tab and tap Settings.
2. Tap Privacy.
3. Tap Provide usage data.
4. Tap Notification messages.
5. Turn the setting ON or OFF.

If you turn Receive notification messages OFF, you will not be able to receive notification messages sent from any company's official account.

If you don't want to get notification messages from the official account of a certain company, please block that company's official account.

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