If your LINE account was stolen by someone logging in without your authorization, please contact us with the details using the Inquiry Form. We will delete the account to prevent any further unauthorized use.
If you had any items, we can restore them after confirming they were on your old account.
The following can be restored:
• The right to use your paid items, such as LINE stickers and themes (including those received as gifts)
Preventing unauthorized LINE logins (account theft)
There has been an increase in cases of unauthorized logins that were likely due to the use of easy-to-guess passwords. We strongly recommend changing the password you've set on LINE if it can be easily guessed or is also being used with another service.
If the email address registered to your LINE account is with a web-based email service like Gmail or Yahoo! Mail, changing the password registered to your email account will give you even more protection.
Note: For details about changing your password with other services, contact the relevant service provider.