I got a message from a company's LINE official account that I didn't add as a friend

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About messages from the official accounts of companies you didn't add as friends

You may get notification messages from the official accounts of companies. These are messages for things like package delivery dates and fees.


A notification message will be sent if the phone number the company has on file matches your phone number registered to LINE.

About messages to verify your phone number

The message to verify your phone number is for verifying your phone number regularly (every 180 days) to confirm that the phone number registered to your LINE account is the same as your currently contracted phone number.

Note: Once verified, the message won't be sent again for 180 days.

The phone number shown in the phone number verification message is the one registered to your LINE account.

To protect your privacy, only part of your phone number is shown, along with the international calling prefix (e.g. a Japanese phone number of "070-0000-0000" would be shown as "+817****00000").

Turning off notification messages

If you don't want to receive notification messages, do either of the following.