LINE

Notification settings

Device notification settings toggle
Your device needs to be set up correctly for you to receive LINE notifications smoothly. Follow the steps below to configure the settings on your device.

Notification settings
1. On your device, tap Settings > Notifications.
2. Tap LINE in your list of apps.
3. Turn ON Allow Notifications and configure each of the other settings.

Sound settings
1. On your device, tap Settings > Sounds & Haptics.
2. Configure each setting.
Note: You won't be able to hear notification sounds if your device is in silent mode.

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I got a message from a company's official account that I didn't add as a friend toggle
You may get notification messages from the official accounts of companies. These are messages for telling you things like package delivery dates and when monthly bills are due.

The name of an official company account has a gray, blue, or green icon next to it. To make sure that a notification message is from an official account, check to make sure it has an icon with one of these colors.

Notification messages let you receive helpful information without having to add the official accounts of individual companies.
Note: This feature is turned on when you tap Agree on the "Regarding Usage of Your Information" screen. You can turn it off separately in your settings.

Only notification messages that we have determined to be valid and appropriate are sent out to users, and messages will not be sent for the purpose of advertising.

How notification messages work
First, a company sends a message transmission request to LINE's servers based on a customer's phone number. A notification message is then sent to the account of the LINE user with that phone number registered.

The phone number sent from the company is hashed, and the information that LINE Corporation receives is only used for the purpose of verifying the message recipient, after which it is promptly deleted.

There may be times when we need to verify your identity via text message before we can send a notification or in order to confirm notification content which includes your personal information.

Requirements for sending notification messages
Notification messages are sent when they meet the three requirements below:
• The phone number sent from the company matches one registered to an existing LINE account.
• The LINE account has the Receive notification messages setting turned ON.
• The LINE account has not blocked the official account of the company sending the notification message.

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Home Notifications toggle
By tapping Notifications (the bell icon) at the top of the Home tab, you can see all of the updates to your Home.

You can configure the types of notifications you receive by tapping the settings icon at the top of the Notifications screen.

In Notifications, you can check the following information.

• Birthday updates
- Birthday messages from LINE
- Birthday cards and balloons from friends
- Birthday card likes

• Friend updates
- Friends you've added/friends who have added you
- New friend recommendations
- Friends with birthdays

• Updates about Favorited friends
- Changed display names
- New profile photos/profile cover photos
- Updated status messages
Note: To add someone to your Favorites, tap the star icon on their profile screen.

• Group updates
- Group invites
- Groups you're in that all of the members have joined
- Groups you're in that new members have joined

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General LINE notification settings toggle
To configure your general notification settings:
1. Tap the Home tab > Settings > Notifications.
2. Turn Notifications ON.
3. Turn In-app sounds, In-app vibration, or any of the other settings ON or OFF as needed.
Note: Tap here to go to Notifications from your smartphone.

To configure your settings for incoming voice call notifications:
1. Tap the Home tab > Settings > Calls.
2. Turn Allow voice calls ON or OFF.
Note: Tap here to go to Calls on your smartphone.

To configure your settings for chat notifications:
1. Tap the menu icon at the top of the chat screen.
2. Tap Mute or Unmute.

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Pop-up notification settings toggle

You can change your pop-up notification settings by following the steps below.

 

To show/hide message previews in pop-up notifications:

1. From the Home tab, tap Settings > Notifications.

2. Turn the Message previews to turn the setting ON or OFF.
 

Note: The profile icons of users that send you messages will appear in pop-up notifications on iOS 15 or later with LINE version 11.18.0 or later. Turn Message previews off to hide user profile icons in pop-up messages.

 

Tap here to open the Settings menu from your smartphone.

 

To configure how and where pop-up notifications appear:

1. On your device, tap Settings > Notifications.

2. Tap LINE in your list of apps.

3. Adjust the settings you want to change.

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Authorized apps notification settings toggle
To configure notification settings for LINE authorized apps: 
1. Tap the Home tab > Settings > Notifications > Authorized apps.
2. Select the app you want to configure notification settings for.
3. Turn Messages and Notifications ON or OFF.

Tap here to open the Authorized apps screen on your smartphone.

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Temporarily disabling notifications toggle
To temporarily disable notifications:
1. Go to the Home tab > Settings > Notifications.
2. Tap Mute, then select Mute for one hour or Mute until 8 am
Note: To enable notifications again, tap Mute again and select Off.
 
Tap here to open the Settings menu from your smartphone.

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Timeline notification settings toggle

To configure your Timeline notification settings:
1. Go to the Home tab > Settings > Notifications.
2. Tap Timeline Notification to switch notifications ON or OFF.

 

Tap here to open the Settings menu on your smartphone.

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LINE Pay notification settings toggle

To configure your LINE Pay notification settings:
1. Go to the Home tab > Settings > Notifications.
2. Tap LINE Pay to switch notifications ON or OFF. 

 

Tap here to open the Settings menu on your smartphone.

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Turning notification messages on and off toggle
To change your settings for receiving notification messages: 
1. Tap the Home tab > Settings.
2. Tap Privacy.
3. Tap Provide usage data.
4. Tap LINE notification messages.
5. Turn Allow LINE notification messages ON or OFF.

Turning Allow LINE notification messages OFF will make it so you are unable to receive notification messages from any company's official account.

If you don't want to get notification messages from the official account of a certain company, please block that company's official account.

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