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How friends work/Add friends

Maximum number of friends

You can add up to 5,000 friends.

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Adding friends via QR code

You can add friends (or they can add you) by scanning a QR code.

To have a friend add you using your QR code:

1. Tap the QR code icon on the right side of the search bar > My QR code, or tap here from your smartphone.

2. Have your friend scan your QR code with their QR code reader.

To add a friend using their QR code:

1. Tap the QR code icon on the right side of the search bar, or tap here from your smartphone.

2. Scan your friend's QR code.

3. Tap Add.

Note: The search bar appears at the top of the Home, Chats, and News tabs.

You can also send your QR code via email by tapping the Add friends icon > Invite. For details, see this Help article.

Important: If your QR code is leaked, anyone using LINE will be able to add you as a friend. Take care not to share your QR code with people you don't know.

If you want to prevent people you don't know from being able to add you as a friend, you can deactivate your current QR code by tapping Regenerate on the My QR code screen.

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Adding friends via a link

You can add friends by having them access your link or by accessing theirs.

To have someone add you as a friend using your link:

1. Tap the Home tab > the Add friends icon > QR code > My QR code.

2. Tap Copy link.

3. Send the link to the person you want to have add you as a friend.

Important: If your link is leaked, anyone using LINE will be able to add you as a friend. Take care not to share your link with people you don't know.

If you want to prevent people you don't know from being able to add you as a friend, you can deactivate your current link by tapping Regenerate on the My QR code screen.

To add a friend using their link:

1. Tap the link you received.

2. Tap Add.

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Inviting friends to use LINE

To invite friends to use LINE:

1. Tap the Home tab > the Add friends icon > Invite.

2. Tap Text message or Email.

3. Choose a friend and tap Invite.

Important:

- Invitations are sent using your device's text messaging app or mailer. If your friend doesn't receive your invitation, contact your mobile service provider for assistance.

- The text of the invitation email will display your name as it is set in LINE.

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Automatically adding friends from your contacts

If you want to auto-add the contacts saved on your phone as friends, follow the steps below to configure your settings on your device and LINE.

To configure the privacy settings on your device:

1. Go to your device's Settings > Privacy > Contacts.

2. Turn LINE ON.

To auto-add friends on LINE:

1. Go to the Home tab and tap Settings.

2. Tap Friends.

3. Turn Auto-add friends ON.

Note: If Auto-add friends is already turned ON, tap the refresh icon next to the last auto-add date to manually sync your contacts.

Tap here to open the Settings menu from your smartphone.

If your contacts weren't added to your friend list, see this Help article.

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Re-adding deleted friends

To re-add friends that you deleted, you need to add them manually via LINE ID/phone number search or QR code.

Note: After you've deleted friends, you cannot add them again using the Auto-add friends feature. This includes going to the Home tab > Settings > Friends and tapping the refresh icon next to Last auto-add.

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Friends on LINE

Your contacts on LINE are listed as "friends." When you add someone as a friend, you can chat with them and invite them to groups. If you are mutual friends, you can also make voice calls with each other.

Note: Voice calls are not supported on some devices.

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How friends are initially added after installing the app

Your friends who have phone numbers saved in your contacts list and are using LINE will be added as friends automatically when you first sign up.

To prevent automatically adding friends and being added as a friend, please turn OFF Add Friends or Auto Add Friends, and Allow Others to Add when signing up.

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Adding friends using ID search

To add a friend by searching for their LINE ID:

1. From the Home tab, tap the Add friends icon.

Note: You can also open the Add friends screen by tapping here.

2. Tap Search.

3. Choose ID.

4. Enter your friend's ID and tap the search icon.

If you're unable to search for a friend's ID, see this Help article and check your settings.

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Adding friend recommendations as friends

To add friend recommendations as friends:

1. Tap the Home tab > your friend list > Friend recommendations.

2. Tap "+" to the right of the friends you want to add.

Tap here to access your Friend recommendations from your smartphone.

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Opening the Add friends screen

To open the Add friends screen, please tap the Add friends (silhouette) icon at the top of your Friends screen.

Tap here to go to the Add friends screen from your smartphone.

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Adding friends by searching for their phone numbers

To add a friend by searching for their phone number, follow the steps below.

Important:

- In Japan, you can only use the phone number search feature if you are 18 or older and have verified your age.

- You need to turn ON Allow others to add me.

1. From the Home tab, tap the Add friends icon.

Note: You can also open the Add friends screen by tapping here.

2. Tap Search.

3. Choose Phone number.

4. Select a country and enter your friend's phone number, then tap the search icon.

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I want to exclude certain friends in my contacts list from being automatically added

You can exclude certain friends from being automatically added by adding # in front of their name in your contacts list.

This feature applies to LINE version 5.6.0 or later.

To exclude certain friends from being automatically added:

• Add a # in front of their name in your contacts list. Be sure to enter # as a half-width character (E.g. #John Smith).

• Have friends added automatically from Settings.

Automatically adding friends from contacts

Please be aware of the following:

• Friends who are already added as friends on LINE will not be deleted, even if you add a # in front of their name.

• If you add a # in front of the name of a friend who is already added, the name they set on LINE will appear.

If you wish to only add a few friends from your contacts list, you can do so by searching for their phone numbers.

Add friends via phone number search

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Turning off friend requests

If you do not want to receive friend requests through your Timeline or from People Nearby, you can block these requests by turning off the following setting.

1. From the Home tab, tap Settings.

Note: You can go to the Settings screen by tapping this link from your smartphone.

2. Tap Privacy.

3. Turn OFF Allow friend requests.

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Why did I receive a message saying I cannot make a friend request?

You will not be able to make a friend request in either of the following cases:

- The relevant user has a large number of pending friend requests.

- You have a large number of pending friend requests from those you sent out.

- The user you sent a friend request to is unable to receive your request.

- You have already sent a friend request to the relevant user.

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Will users be notified if I delete their friend requests?

If you delete a user's friend request, they will not be notified.

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People Nearby

People Nearby is a feature that allows you to search users around your current location and make new friends.

To use People Nearby:

1. From the Home tab, tap See more under Services.

2. Tap People Nearby.

You will be able to see the profile photos and distance of other users who are also using People Nearby from your location as well as send out a friend request to users who interest you. If they accept your friend request, you can start exchanging messages with each other.

For the steps to turn off friend requests, see this Help article.

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How will I know if a user accepted my friend request?

If a user accepts your friend request, you will receive a push notification informing you so, and they will appear in your Friends list under New Friends.

After becoming friends on LINE, try sending them a message!

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Do I have to allow access to my location information to use People Nearby?

People Nearby uses your current location to help you find new friends near you. For this reason, you need to allow the app to access your location information.

If you have Location Services turned off on your device, or if you have not allowed LINE to access your location, follow the steps below.

1. From your device, go to Settings > Privacy > and turn ON Location Services.

2. Tap LINE and select either Always or While Using the App.

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What should I do if I do not want to share my location?

If you do not want to share your location, tap the settings icon at the top of the People Nearby screen to disable location sharing.

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Adding members of a chat as friends

To add chat members as friends:

1. Tap the chat room name at the top of the chat screen.

2. Tap the icon of the member you want to add.

3. Tap Add.

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Changing how your friend list is sorted

To change how your friend list is sorted:

1. Tap the Home tab > See all next to Friend lists.

2. Tap the Friends tab and choose one of the options below from the drop-down menu at the top right.

• Name (default): Your friends will be ordered by name.

• Recently added: You'll see your friends in the order that you added them.

• Profile updated: Your friends will appear in order of who updated their profile most recently.

• Recently messaged: The friends you've exchanged messages with most recently will appear first.

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