LINE

How friends work/Add friends

Automatically adding friends from your contacts toggle
If you want to auto-add the contacts saved on your phone as friends, follow the steps below to configure your settings on your device and LINE.

To configure the privacy settings on your device:
1. Go to your device's Settings > Privacy > Contacts.
2. Turn LINE ON.

To auto-add friends on LINE:
1. Go to the Home/Friends or More tab and tap Settings.
2. Tap Friends.
3. Turn Auto-add friends ON.
Note: If Auto-add friends is already turned ON, tap the refresh icon next to the last auto-add date to manually sync your contacts.

Tap here to open the Settings menu from your smartphone.

If your contacts weren't added to your friend list, see this Help article.

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Re-adding deleted friends toggle
To re-add friends that you deleted, you need to add them manually via ID/phone number search or QR code.
Note: After you've deleted friends, you cannot add them again using the Auto-add friends feature. This includes going to the Home/Friends or More tab > Settings > Friends and tapping the refresh icon next to Last auto-add

Please add them again by searching for their LINE ID or phone number, or using a QR code.

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Friends on LINE toggle
Your contacts on LINE are listed as "friends." When you add someone as a friend, you can chat with them and invite them to groups. If you are mutual friends, you can also make voice calls with each other.

Note: Voice calls are not supported on some devices.

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How friends are initially added after installing the app toggle
Your friends who have phone numbers saved in your contacts list and are using LINE will be added as friends automatically when you first sign up.

To prevent automatically adding friends and being added as a friend, please turn OFF Add Friends or Auto Add Friends, and Allow Others to Add when signing up.

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Maximum number of friends toggle
You can add up to 5,000 friends.

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Adding friends using ID search toggle
You can add friends by searching for their LINE IDs.

1. From the Home/Friends tab, tap the Add friends icon.
Note: You can also open the Add friends screen by tapping here.
2. Tap Search.
3. Choose ID.
4. Enter your friend's ID and tap the search icon.

If you are unable to search for a friend's ID, see this Help article and check your settings.

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Adding friends using a QR code toggle
You can add friends by having them scan your QR code or by scanning theirs.

To add a friend using your QR code:
1. Tap the QR code icon on the right side of the search bar > My QR code, or tap here from your smartphone.
2. Have your friend scan your QR code with their QR code reader.
3. Tap Add.

To add a friend using their QR code:
1. Tap the QR code icon on the right side of the search bar, or tap here from your smartphone.
2. Scan your friend's QR code.
3. Tap Add.

Note: The search bar appears at the top of the Home/Friends, Chats, and News tabs.

You can also send your QR code via email by going to Add friends > Invite. For details, see this Help article.

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Adding friend recommendations as friends toggle
To add friend recommendations as friends:
1. Tap the Home/Friends tab > your friend list > Friend recommendations.
2. Tap "+" to the right of the friends you want to add.

Tap here to access your Friend recommendations from your smartphone.

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Inviting friends toggle
You can invite friends who aren't using LINE yet by following the steps below.
1. From the Home/Friends tab, tap the Add friends icon > Invite.
2. Choose Text message or Email.
3. Choose a friend, then tap Invite.

If you selected Text message, friends without the LINE icon displayed by their name can be invited. If you selected Email, friends with the Invite button displayed by their name can be invited.

Important:
- Invitations will be sent using the text message or email feature on your device. If your friends are not receiving the invitations you send them, please check with your mobile service carrier or email service provider.
- The invite message will include your LINE display name.

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Opening the Add friends screen toggle
To open the Add friends screen, please tap the Add friends (silhouette) icon at the top of your Friends screen.

Tap here to go to the Add friends screen from your smartphone.

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Adding friends by searching for their phone numbers toggle
To add a friend by searching for their phone number, follow the steps below. 
Important:
- In Japan, you can only use the phone number search feature if you are 18 or older and have verified your age.
- You need to turn ON Allow others to add me.

1. From the Home/Friends tab, tap the Add friends icon.
Note: You can also open the Add friends screen by tapping here.
2. Tap Search.
3. Choose Phone number.
4. Select a country and enter your friend's phone number, then tap the search icon.

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I want to exclude certain friends in my contacts list from being automatically added toggle
You can exclude certain friends from being automatically added by adding # in front of their name in your contacts list.

This feature applies to LINE version 5.6.0 or later.

To exclude certain friends from being automatically added:

• Add a # in front of their name in your contacts list. Be sure to enter # as a half-width character (E.g. #John Smith).
• Have friends added automatically from Settings.


Please be aware of the following:

• Friends who are already added as friends on LINE will not be deleted, even if you add a # in front of their name.
• If you add a # in front of the name of a friend who is already added, the name they set on LINE will appear.

If you wish to only add a few friends from your contacts list, you can do so by searching for their phone numbers.

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How do I refuse a friend request? toggle
If you do not want to receive friend requests through your Timeline or from People Nearby, you can block these requests by switching off the following setting. Please note that the use of People Nearby and making friend requests is only available for LINE versions 6.5.0 and later.

1. Go to More > Settings.
You can also open this menu by tapping this link from your smartphone.
2. Tap Privacy.
3. Switch OFF Receive Friend Requests.

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Why did I receive a message saying I cannot make a friend request? toggle
You will not be able to make a friend request in either of the following cases:

- The relevant user has a large number of pending friend requests.
- You have a large number of pending friend requests from those you sent out.
- The user you sent a friend request to is unable to receive your request.
- You have already sent a friend request to the relevant user.

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What is People Nearby? toggle
People Nearby is a feature that allows you to search users around your current location and make new friends. Please note that the use of People Nearby and making friend requests is only available for LINE versions 6.5.0 and later.

From the LINE app, tap More > People Nearby, to start using this new feature.

You will be able to see the profile photos and distance of other users who are also using People Nearby from your location as well as send out a friend request to users who interest you. If they accept your friend request, you will be able to start exchanging messages with each other.

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How will I know if a user accepted my friend request? toggle
If a user accepts your friend request, you will receive a push notification informing you so, and they will appear in your Friends list under New Friends.

After becoming friends on LINE, try sending them a message!

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Do I have to allow access to my location information on iOS? toggle
People Nearby uses your current location to help you find new friends near you. For this reason, you need to allow the app to access your location information.

If you have Location Services turned OFF on your device, or if you have not allowed LINE to access your location, please refer to the following steps:

1. From your device, go to Settings > Privacy > and turn ON Location Services.
2. Tap LINE and select either Always or While Using the App.

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What should I do if I do not want to share my location? toggle
If you do not want to share your location, tap the settings icon at the top of the People Nearby screen to disable location sharing.

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Adding friends from chats toggle
To add someone in a chat as a friend: 
1. Tap the name of the chat room at the top of the chat screen.
2. Tap the icon of the member you want to add.
3. Tap Add.

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