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How friends work/Add friends

Re-adding deleted friends

To re-add friends that you deleted, you need to add them manually via LINE ID/phone number search or QR code.

Note: After you've deleted friends, you cannot add them again using the Auto-add friends feature. This includes going to the Home tab > Settings > Friends and tapping the refresh icon next to Last auto-add.

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Friends on LINE

Your contacts on LINE appear in your friend list.

When you add someone as a friend, you can chat with them and invite them to groups. You can also make voice calls with people after you have both added each other as friends.

Note:

- Voice calls are not supported on some devices.

- You can add up to 5,000 friends on LINE.

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Inviting friends to use LINE

To invite friends to use LINE:

1. Tap the Home tab > the Add friends icon > Invite.

2. Tap Text message or Email.

3. Choose a friend and tap Invite.

Important:

- Invitations are sent using your device's text messaging app or mailer. If your friend doesn't receive your invitation, contact your mobile service provider for assistance.

- The text of the invitation email will display your name as it is set in LINE.

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How friends are initially added after installing the app

Your friends who have phone numbers saved in your contacts list and are using LINE will be added as friends automatically when you first sign up.

To prevent automatically adding friends and being added as a friend, please turn OFF Add Friends or Auto Add Friends, and Allow Others to Add when signing up.

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Opening the Add friends screen

To open the Add friends screen, please tap the Add friends (silhouette) icon at the top of your Friends screen.

Tap here to go to the Add friends screen from your smartphone.

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Turning off friend requests

If you do not want to receive friend requests through your Timeline or from People Nearby, you can block these requests by turning off the following setting.

1. From the Home tab, tap Settings.

Note: You can go to the Settings screen by tapping this link from your smartphone.

2. Tap Privacy.

3. Turn OFF Allow friend requests.

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Why did I receive a message saying I cannot make a friend request?

You will not be able to make a friend request in either of the following cases:

- The relevant user has a large number of pending friend requests.

- You have a large number of pending friend requests from those you sent out.

- The user you sent a friend request to is unable to receive your request.

- You have already sent a friend request to the relevant user.

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Will users be notified if I delete their friend requests?

If you delete a user's friend request, they will not be notified.

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People Nearby

People Nearby is a feature that allows you to search users around your current location and make new friends.

To use People Nearby:

1. From the Home tab, tap See more under Services.

2. Tap People Nearby.

You will be able to see the profile photos and distance of other users who are also using People Nearby from your location as well as send out a friend request to users who interest you. If they accept your friend request, you can start exchanging messages with each other.

For the steps to turn off friend requests, see this Help article.

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How will I know if a user accepted my friend request?

If a user accepts your friend request, you will receive a push notification informing you so, and they will appear in your Friends list under New Friends.

After becoming friends on LINE, try sending them a message!

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Do I have to allow access to my location information to use People Nearby?

People Nearby uses your current location to help you find new friends near you. For this reason, you need to allow the app to access your location information.

If you have Location Services turned off on your device, or if you have not allowed LINE to access your location, follow the steps below.

1. From your device, go to Settings > Privacy > and turn ON Location Services.

2. Tap LINE and select either Always or While Using the App.

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What should I do if I do not want to share my location?

If you do not want to share your location, tap the settings icon at the top of the People Nearby screen to disable location sharing.

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Adding friends

You can add friends using one of the methods below.

Auto adding friends

Friends who are registered in your device's contacts list will be added as friends on LINE automatically.
Note: You can also choose to exclude certain contacts.

Automatically adding friends from your contacts

iOS

Configure the privacy settings on your device to allow LINE and turn on the Auto-add friends setting in LINE.

To configure the privacy settings on your device:
1. Go to your device's Settings > Privacy > Contacts.
2. Turn ON LINE.

To auto-add friends on LINE:
1. From the LINE app, tap the Home tab > Settings.
Note: Tap here to open the Settings menu from your smartphone.
2. Tap Friends.
3. Turn ON Auto-add friends.
Note: If Auto-add friends is already turned on, tap the refresh icon next to the last auto-add date to manually sync your contacts.

If your contacts weren't added to your friend list, see this Help article.

Android

To auto-add friends on LINE:
1. Tap the Home tab > Settings.
Note: Tap here to open the Settings menu from your smartphone.
2. Tap Friends.
3. Turn Auto-add friends ON.
Note: If Auto-add friends is already turned ON, tap the refresh icon next to the last auto-add date to manually sync your contacts.

If your contacts weren't added to your friend list, see this Help article.

Specifying contacts you don't want to be added

Before auto-adding friends, add a half-width hashtag in front of the names registered in your contacts that you don't want to add (e.g. "#John Doe").
Note:
- Adding "#" before the name of someone who you've already added on LINE will not delete them from your friend list.
- If you add "#" before the name of someone who you've already added, their name will appear as they set it on LINE.

If you only want to add a few friends from your contacts, you can add them by searching for their phone numbers. (For the steps to do so, tap Manually adding friends > Adding friends via phone number below.)

Manually adding friends

Adding friends via phone number

You can add friends by searching for their phone numbers by following the steps below.
Important: You need to turn on Allow others to add me.

To add a friend by searching for their phone number:
1. Tap the Home tab > the Add friends icon.
Note: Tap here to open the Add friends screen from your smartphone.
2. Tap Search.
3. Choose Phone number.
4. Select a country and enter your friend's phone number, then tap the search icon.

Adding friends via QR code

To have someone add you as a friend using your QR code:
1. Tap the QR code icon on the right side of the search bar > My QR code, or tap here from your smartphone.
Note: The search bar appears at the top of the Home, Chats, and News tabs.
2. Have your friend scan your QR code with their QR code reader.

To add a friend using their QR code:
1. Tap the QR code icon on the right side of the search bar, or tap here from your smartphone.
Note: The search bar appears at the top of the Home, Chats, and News tabs.
2. Scan your friend's QR code.
3. Tap Add.

You can also send your QR code via email by going to the Add friends icon > Invite.
Note: For information about how to invite a friend to use LINE, see this Help article.

Important: If your QR code is leaked, anyone using LINE will be able to add you as a friend. Take care not to share your QR code with people you don't know.

If you want to prevent people you don't know from being able to add you as a friend, you can deactivate your current QR code by tapping Regenerate on the My QR code screen.

Adding friends via ID search

To add a friend by searching their ID:
1. Tap the Home tab > the Add friends icon.
Note: Tap here to open the Add friends screen from your smartphone.
2. Tap Search.
3. Choose ID.
4. Enter your friend's ID and tap the search icon.

If you can't add friends using ID search, see this Help article.

Adding friends via a link

To add a friend by sending them a link:
1. Tap the Home tab > the Add friends icon > QR code > My QR code.
2. Tap Copy link.
3. Send the link to the person you want to have add you as a friend.

Important: If your link is leaked, anyone using LINE will be able to add you as a friend. Take care not to share your link with people you don't know.

If you want to prevent people you don't know from being able to add you as a friend, you can deactivate your current link by tapping Regenerate on the My QR code screen.

To add a friend using their link:
1. Tap the link you received.
2. Tap Add.

Adding friends from Friend recommendations

To add a friend from Friend recommendations:
1. Tab the Home tab > Friends > Friend recommendations.
Note: Tap here to access your Friend recommendations from your smartphone.
2. Tap "+" to the right of the friends you want to add.

Adding friends from groups

To add a friend from a group:
1. Open a group chat.
2. Tap the icon of the member you want to add.
3. Tap Add.

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