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Apple Pay

About Apple Pay

Apple Pay is a service that lets you set up a card on your iPhone or Apple Watch so you make secure payments online or at stores by holding your phone or watch over a terminal.

Note: You can add your Visa LINE Pay credit card or Visa LINE Pay prepaid card to Apple Pay.

For more details about Apple Pay, see here.

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Devices that support Apple Pay

For more information about which devices support Apple Pay, see here.

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Adding your card to Apple Pay if you haven't subscribed for the iD payment service

If you're using LINE Pay and have one of the following cards, you can add your card to Apple Pay even if you haven't subscribed for the iD payment service.

• Visa LINE Pay credit card

• Visa LINE Pay prepaid card

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Setting your default card

The first card you add to Wallet on your iOS device becomes your default card. To reset or confirm your default card, follow the steps below.

1. On your device, tap Settings > Wallet & Apple Pay.

2. Under TRANSACTION DEFAULTS, tap Default Card.

3. Select the card you want to make your default card.

To confirm the settings for your Apple Watch, tap Wallet & Apple Pay in the Watch app on your iPhone.

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I can't add my card to Apple Pay

If you can't add your card to Apple Pay (e.g. because you see an error), please make sure that:

• The card you're trying to add wasn't suspended or canceled.

• You're signed in to iCloud.

• You're using the latest version of the LINE app.

• You're using Apple Pay on a device that supports the service.

Note: See this Apple support page for a list of devices compatible with Apple Pay.

• You're adding a valid Visa LINE Pay prepaid card from the LINE app that you used to have it issued.

Note: For the steps to add your card to Apple Pay, see this Help article.

• You've removed any previously deleted Visa LINE Pay prepaid card from the Wallet app.

Note: JCB brand LINE Pay cards cannot be added.

If you want to use your card with your Apple Watch, you need to add your card to your watch from the LINE app first, and then add the card on your iPhone.

Also, see this Apple support page if you can't add your card to Wallet for use with Apple Pay.

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Using Apple Pay

You can use Apple Pay by adding a Visa LINE Pay credit card or a Visa LINE Pay prepaid card.

Note: Your device must support Apple Pay.

Available payment methods

• iD payments

• Visa contactless payments

• Online payments at stores where Apple Pay is accepted

When paying at a physical store, tell the cashier that you want to make an iD payment or a Visa contactless payment, then hold your Apple Pay-compatible device over the scanning terminal.

Note: The "iD" logo and "iD Prepaid" are registered trademarks of NTT DOCOMO, INC.

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Places where Apple Pay is accepted

You can use Apple Pay at the following merchants after setting up your card.

Note: For a detailed list of participating merchants, see each link. (Only available in Japanese.)

• iD merchants

• Merchants worldwide that accept Visa contactless payments

• Merchants that accept Apple Pay for online payments

Note:

- Depending on the app or website, you may not be able to use a Visa brand card. Check each app or website for details.

- You may not be able to use your Visa LINE Pay prepaid card at vending machines, gas stations, or some other merchants. For more information, see here. (Only available in Japanese.)

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Can I use Points to make payments?

You cannot use Points when making payments with Apple Pay.

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Can I use reward coupons or LINE Pay coupons?

You cannot use reward coupons or LINE Pay coupons when making payments with Apple Pay.

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Using Apple Pay outside of Japan

The merchants where you can use Apple Pay depend on the card type you've added to the service. See each card type below for where it can be used with Apply Pay.

Visa LINE Pay credit card

• iD merchants in Japan

• Merchants worldwide that accept Visa contactless payments

• Services worldwide that support Apple Pay for online payments

Visa LINE Pay prepaid card

• iD merchants in Japan

• Merchants that accept Visa contactless payments (including merchants outside of Japan if you have a LINE Money account)

• Online shopping sites that accept Apple Pay (including online shopping sites outside of Japan if you have a LINE Money account)

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Will I get a payment notification via LINE when I use Apple Pay?

You will not receive LINE notifications for iD payments that are less than a certain amount.

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Will I get Points for Apple Pay payments?

If you added a Visa LINE Pay credit card to Apple Pay:

You'll earn Point rewards depending on the amount that you paid. For details about when your Points will be issued, see this Help article.

If you added a Visa LINE Pay prepaid card to Apple Pay:

You will not earn Point rewards.

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I can't make a payment with Apple Pay

If you added a Visa LINE Pay credit card to Apple Pay, make sure that:

• There are no issues with your card.

• The device you set your card on supports Apple Pay.

If you added a Visa LINE Pay prepaid card to Apple Pay, make sure that:

• There are no issues with your card.

• The device you set your card on supports Apple Pay.

• You aren't trying to use Apply Pay to make payments at any of the following:

- Vending machines

- Gas stations

- Phone service providers

- Some hotels

- Manned highway tollbooths

Note: Your payment may not be accepted by some of these merchants.

I lost the device that I was using with Apple Pay

You can suspend Apple Pay and delete your card details by setting the Find My app to Lost Mode. See here for details.

For the steps to deactivate your LINE Pay account, see this Help article.

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Using Apple Pay after changing devices

Once you register your Apple ID to your new device, the card you added to Apple Pay will be reflected on that device.

Note:

- In some cases, you may need to add your card again or enter your security code.

- If you change to an Android device, you will not be able to use Apple Pay.

Can I continue to use Apple Pay if I delete my card?

If you were using Apple Pay with either of the cards below and delete them, you will no longer be able to use the service.

• Visa LINE Pay credit card

• Visa LINE Pay prepaid card

If you're resetting a card, please delete the old card from Apple Wallet before adding your new card.

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Can I continue to use Apple Pay if I delete my LINE Pay account?

If you added a Visa LINE Pay credit card:

You can continue to use Apple Pay, but you will not be eligible to receive Point rewards without a LINE Pay account.

If you added a Visa LINE Pay prepaid card:

You will no longer be able to use Apple Pay, since your card will be deleted along with your LINE Pay account.

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