LINE

Help center

ENGLISH

ENGLISH
日本語
한국어
中文(简体)
中文(繁體)
ภาษาไทย
Indonesia

Android
iOS
Windows
Mac
Chrome
iPad

Search Help articles

Help center
Issues
Issues when purchasing items
Duplicate payments/Cancelations

Issues
Creating/transferring a LINE account
Managing LINE account
Purchasing/using items
Friends/Groups
- Friend basics
- About groups
Chats/Calls/Notifications
Get more out of LINE
Security/Privacy
About Business Alliances
- Inquiries about Business

Duplicate payments/Cancelations

Duplicate payments

If you were charged for the same purchase multiple times, we can check your purchase history and cancel the duplicate payments. However, if you have already used the Coins or Credit, we may not be able to do so.

Please inquire below:

LINE Credit (LINE STORE)

Note: If you made your purchase through Apple, we cannot check the purchase history. In this case, please contact Apple directly.

Was this page helpful?

Thank you for your feedback.

Let us know if we can make it better.

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

Sorry about that. What went wrong?

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

The information was hard to follow.
The information wasn't accurate.
I needed a more detailed explanation.
The article was too long.
Other

LINE
TWITTER
FACEBOOK
LINK

Cancelling purchases

Purchased items cannot be cancelled or refunded. Items can only be cancelled in the event you are charged more than once for the same item.

Related articles

Duplicate Payment

Was this page helpful?

Thank you for your feedback.

Let us know if we can make it better.

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

Sorry about that. What went wrong?

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

The information was hard to follow.
The information wasn't accurate.
I needed a more detailed explanation.
The article was too long.
Other

LINE
TWITTER
FACEBOOK
LINK

Help center

Copied

OK