Chat basics

Hiding a chat refers to the feature that temporarily removes a chat from the chat list. In contrast, deleting a chat not only temporarily removes it from the chat list but also deletes its previous chat history.
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After hiding or deleting a chat, it will automatically reappear when a new message is received.

Topics covered

Differences between hiding and deleting chats

How chats are affected on other devices

Methods for hiding, unhiding, and deleting chats



Differences between hiding and deleting chats:
See the following chart for the differences between hiding and deleting a chat.


Hiding a chat Deleting a chat
Result of action The chat will no longer be shown on your chat list. The chat will no longer be shown on your chat list and its previous chat history will be completely deleted.
Notice/impact to other users None None
Unhiding the chat's history You can check the chat's history by unhiding the chat. It cannot be restored because it has been deleted.
When receiving new messages All messages, including previously shared messages, will appear. Only new messages will appear.


How chats are affected on other devices:
Hiding a chat
If you're using multiple devices (e.g. iPad, PC) with the same LINE account, how a chat appears or behaves on other devices will vary depending on which device you hid it on.

Examples of a how a chat appears and behaves:
• If you hide a chat on your smartphone, it will not be hidden on your PC.

See the following chart for details.

Device a chat was hidden on
Smartphone iPad PC
What happens to a chat on: Smartphone - Hidden Not hidden
iPad Hidden Hidden Not hidden
PC Not hidden Not hidden Hidden

Deleting chats
If you're using multiple devices (e.g. iPad, PC) with the same account, deleting a chat will delete it on all of your devices.


Methods for hiding, unhiding, and deleting chats:
See the following sections for the steps to hide, unhide, and delete chats.

Hiding chats 1. Tap the Chats tab.
2. On Android: Tap options icon > Edit chats.
    On iOS: Tap Edit chats icon at the top of the screen.
3. Select the chats you want to hide.
4. Tap Hide > Hide.

To hide chats individually, tap and hold the chat you want to hide on the Chats tab and then tap Hide > Hide.

Unhiding chats 1. Tap the Home tab > Settings > Chats.
Note: Tap here to go to Settings from your smartphone.
2. Tap Hidden chats > Edit > Unhide chat.

Deleting chats 1. Tap the Chats tab.
2. On Android: Tap options icon > Edit chats.
    On iOS: Tap Edit chats icon at the top of the screen.
3. Select the chats you want to delete.
4. Tap Delete > Delete.
Note: You cannot delete the Keep Memo chat.

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