Helpful chat features

The poll feature allows you to create surveys in chats. For information about using polls, participating in them, and checking poll results, see the following sections.

Creating, editing, and deleting polls
Creating polls 1. Open the chat you want to make a poll in.
2. At the bottom of the chat screen, tap plus icon > Poll > Create poll or plus icon at the bottom of the screen.
3. Tap the Text or Date tab and enter or select the required information.
• Text: You can make the options for the poll text-only or combine text and images.
• Date: You can create a poll with dates as the options.
4. Tap Done.

If you want to let everyone in the chat know about a poll, see the following Help article.

Announcing sent/received chat messages, polls, or events to other members

A poll notification message is automatically sent to the relevant chat when you create a poll.

Tap Vote now at the bottom of the message to see the current poll results.

Editing polls If no one has voted in a poll yet, it can still be edited by the person who created it.
Note: The poll cannot be edited after someone has voted in it.

To edit a poll:
1. Tap plus icon at the bottom of the chat screen > Poll, or tap Vote now at the bottom of the poll message that was sent.
2. Tap the poll you want to edit.
3. Tap options icon at the top of the screen > Edit.
4. Edit the content of the poll and tap Done.

You can allow anyone in the chat to add poll options by checking Allow new options when you create a new poll.
Note: Options can be added even after people have answered the poll.

Deleting polls You can only delete polls that you created yourself.

To delete a poll:
1. Tap plus icon at the bottom of the chat screen > Poll, or tap Vote now at the bottom of the poll message that was sent.
2. Tap the poll you want to delete.
3. Tap options icon at the top of the screen > Delete > Delete > OK.

Participating in polls 1. Tap Vote now in the poll message you received.
2. Select an option and tap Vote.

The content of the poll will also automatically be added to Notes. To check another poll, refer to Checking poll results or Checking old polls.

Checking poll results Once a poll's set voting period ends or the poll creator chooses to end it, a message announcing that the poll has closed along with the top-ranked option of the poll will appear in the chat.

Tapping See more results lets you see the results of the poll, voting statuses, and who voted for what options.
Note: You will not be able to see who voted for each option if Anonymous votes was selected when the poll was created.

Checking old polls Use any of the methods below to check old polls.

• Tap plus icon at the bottom of a chat > Poll.
• Tap Vote now at the bottom of a poll message.
• Tap menu icon at the top of the chat > Notes, and then search for the keyword "poll".

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