Chat basics
Topics covered
- Sending content other than text in chats
- Sharing messages, photos, and videos in chats with friends
- Sending messages without notifications
Sending content other than text in chats:
Aside from text, you can send the following content in chats.
Stickers and emoji
You can send stickers that can express your feelings using only illustrations, and emoji along with text (with some exceptions).Photos and videos
To send photos/videos that are on your device:iOS
1. Tap
2. Choose the photos/videos you want to send and tap


Android
1. Tap
2. Choose the photos/videos you want to send and tap

Tapping the icon at the bottom right of the photo/video selection screen lets you browse all of your photos/videos. The number of photos/videos you've selected appears at the bottom of the screen. Tapping this number lets you confirm and reorder them.
Photos and videos sent in the chat within the last 24 hours will display a


For details on how to edit the photos and videos you're sending, see the following Help content.
Editing photos and videos
To send photos/videos saved in Keep Memo:
1. Tap

2. Choose the photos/videos you want to send, then tap Share.
Screenshots of chats
1. Tap and hold the first chat message you want to include in the screenshot.2. Tap Capture.
3. Tap the last message you want to appear in the screenshot.
Note:
- If you want to reselect the range, tap Reselect at the top of the screen.
- If you want to hide the display names and profile photos of your friends in the chat, tap Hide info.
4. Tap Capture.
5. Tap


You can tap


Voice messages
The voice message feature lets you send and receive recorded audio messages.Sending voice messages
1. Tap
2. Tap

3. Tap

Note:
- Tap


- If you want to delete the recorded voice message before sending it, tap

4. Tap

Note: If you're asked to allow voice recording or microphone access, give access to the relevant permission from the pop-up or turn your microphone on from your device settings.
Checking voice messages
Tap the voice message you received to begin playing it.Note: You can change the playback position by swiping inside of the voice message bubble.
Location information
1. Tap
Note: If you don't see the option to share a location on an iOS device, update LINE to the latest version.
2. Select a location and tap Share.
If you can't find the location you want to share, you can search for its name or address in the search field on the location selection screen.
See also:
About polls
About schedules/LINE Schedule
Other content
1. Tap
2. Tap and send the content of your choice.
Sharing messages, photos, and videos in chats with friends:
1. Tap the chat with the message, photo, or video you want to share.
2. Tap and hold the message/image/video you want to send >


Note: You can send multiple types of content at the same time.
3. Select a recipient and tap Share or choose an option at the bottom of the screen.
You can send a message together with the content if you're sharing it with a friend or group. Just enter your message in the text box, then tap Share.
You can also share a single photo/video that was sent in a chat (or a group of multiple photos that were sent together) by tapping


Copying chat messages:
You can copy a chat message using one of the methods below.
To copy an entire chat message:
Tap and hold the chat message you want to copy, then tap Copy.
To copy part of a chat message:
1. Tap and hold the chat message you want to copy, then tap Select and copy.
2. Choose the part of the message you want to copy.
3. Tap Copy.
You can paste the chat message you copied by tapping a message text box, note, or other place to enter text > Paste.
Sending messages without notifications:
You can send messages without notifying the recipient by using the Silent messaging feature from LINE Labs.
For more information about Silent messaging, see the following Help article.
Sending messages without notifications (Silent messaging)
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The differences between unsending and deleting a message are as follows.
Unsending a message | Deleting a message | |
---|---|---|
Applicable content | The following content that you sent Note: Content that was already deleted from a chat cannot be unsent. |
All of the following content sent or received in the relevant chat |
Messages, stickers, photos, videos, voice messages, URLs, contact information, location information, and files | ||
Affected devices | All devices used by you and others in the chat (including PCs and tablets) | Only the device on which the action is performed |
Result of action | The content will be removed from the chat for both you and anyone in it. | The content will be removed from the chat for you only. |
Time restriction | Only within 24 hours of the content being sent Note: After 24 hours have passed, the Unsend option will no longer be shown. |
At any time |
Notice to other users | A message saying "(Your name) unsent a message" will appear in the chat. | No one will be notified. |
See the following sections for the steps to unsend or delete messages.
Unsending messages
1. Tap and hold the message you sent that you want to unsend.2. Tap Unsend > Unsend.
Note: After you unsend a message, a notice will appear for everyone in the chat showing that you removed it.
Deleting messages
1. Tap and hold the message you want to delete.2. Tap Delete > Delete > Delete.
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Topics covered
- Reacting to specific messages
- Replying to specific messages
Reacting to specific messages:
You can show how you feel about chat messages using special emoji reactions After someone sends a chat message, you can react to it for up to seven days.
To react to a chat message:
1. Tap and hold the chat message you want to react to.
2. Tap a reaction.
Tap the reactions directly below a message to see the full list of who reacted to it.
To undo your own reaction, tap and hold the chat message you reacted to or tap

Note: You cannot remove your friends' reactions.
Replying to specific messages:
1. Tap and hold or swipe left on the message you want to reply to.
Note: If you tap and hold the message, tap Reply.
2. Enter text/emoji or choose a sticker, then send your message.
The Swipe messages to reply feature can be turned on or off on Android devices.
To configure your settings:


Note: Tap here to go to the Chats settings screen from your main device.
2. Turn Swipe messages to reply ON or OFF.
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Topics covered
- Checking a chat message's sent status
- About Read receipts and Unread messages below
- Marking all unread messages as read
Checking a chat message's sent status:
If there is an issue with a chat message that you sent, one of the following icons will appear. (Messages that were sent successfully will have no icon or the read mark next to them.)

This icon may appear if your smartphone's network connection is unstable. Try sending your message in an area with a strong network connection.

If your message couldn't be sent due to a network error, a button to resend it will appear. After letting some time pass, try sending the message again by tapping


This icon appears next to messages that were sent while an error was occurring with the server for sending/receiving messages. After letting some time pass, try sending the message again by tapping the chat with


About Read receipts and Unread messages below:
About Read receipts
When a friend sees a message you sent them on LINE, Read will appear to the left of that message. In group chats, numbers displayed next to Read (e.g. Read 2) indicate the number of people who have seen your message.
Depending on the recipient's device, a message may be marked as Read when they receive a notification for it. As such, the Read receipt doesn't necessarily mean that your chat message has been seen. Also, the time that appears next to Read is the time you sent the message, not the time someone checked it.
Please use Read receipts as an approximate guide to whether or not your messages have been seen.
About Unread messages below
"Unread messages below" appears in chats with one or more unread messages and shows where your read messages end and your unread messages begin.
Marking all unread messages as read:
To mark all your unread messages as read at once, follow the steps below.
iOS
To mark all the messages in a certain chat as read:1. Tap the Chats tab.
2. Swipe left on the chat.
3. Tap Read.
To mark all chats as read:
1. Tap the Chats tab.
2. Tap

3. Tap OK.
Android
To mark all the messages in a certain chat as read:1. Tap the Chats tab.
2. Tap and hold the chat in which you want to mark all unread messages as read.
3. Tap Mark as read.
To mark all chats as read:
1. Tap the Chats tab.
2. Tap

3. Tap Mark as read.
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Topics covered
- Taking/editing photos and videos
- Checking all of the photos, videos, links, and files shared in a chat
- Checking the photos and videos you've downloaded
Taking/editing photos and videos:
With LINE, you can take photos and videos (using filters and effects, if you like) in chats. You can also edit and send the photos and videos taken on LINE and on your device.
Taking photos and videos
1. Tap the Chats tab > the name of the chat you want to send content in.2. Tap

3. Tap the round shutter button at the bottom center of the screen.
Note: You can switch between taking photos, videos, and scanning text by tapping or swiping on your camera screen.
4. Edit the photo or video any way you like and tap

You can use the following tools on the camera screen.
Flash



Turn your camera's flash on, off, or set it to auto.
Effects

Apply a variety of effects from the bottom of the screen, including ones that recognize and move with your face.
Switch cameras

Switch between your front-facing camera (for selfies) and rear-facing camera (for shots of the scene in front of you).
Editing photos and videos
1. Tap
2. Tap the photo or video you want to edit.
3. Edit the photo or video any way you like and tap

You can use the following tools on the editing screen.
Filters

Choose from a variety of filters to alter the mood of your photos and videos.
Crop & rotate (the square icon)
For photos, tap the crop icon to trim them and focus on a certain area. For videos, tap

Draw

Draw with pens of various colors and thicknesses or add shapes.
Pixelate & blur (the pixelate icon)
You can pixelate or blur photos by tapping the relevant icons.
Text

Add text to photos and videos. From the color icon and




Note: Changing text alignment requires at least two lines of text.
Stickers

Add emoji, the current date and time, your location, and stickers to your photos and videos.
Note: You can use basic stickers, creators' stickers, and some LINE official stickers.
Checking all of the photos, videos, links, and files shared in a chat:
You can check all of the content that has been shared in a chat at once. Just tap

From Photos & videos:
You can check the photos and videos that were shared by month. You can also tap a photo or video and swipe left or right to see other photos and videos in the chat.
Tapping Select at the top right of the screen lets you choose multiple photos and videos to share or delete at once, or save them to an album or your device. You can also send them to Keep Memo.
You can jump to the message in which a photo or video was sent by tapping the date at the top of it.
From Links:
Tap a link to go to that website. You can also tap

From Files:
Tap

Checking the photos and videos you've downloaded:
The photos and videos you've downloaded will be saved in the following locations.
On iOS:
Photos and videos will be saved in the Photos app on your device.
On Android:
• On your device, photos will be saved in Internal storage > Images > LINE.
• On your device, videos will be saved in Internal storage > Videos > LINE.
Note: The labels may differ depending on your OS version and device.
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Topics covered
- Searching messages/chats/friends/groups
- Announcing sent/received chat messages, polls, or events to other members
- Managing your chat list
Searching messages/chats/friends/groups:
By using the search feature, you can easily find specific messages in a chat, as well as specific chats, messages, friends, or groups in your chat list. For more information, see the following sections.
Searching for specific messages in a chat
1. Open the chat and tap
2. Enter what you want to search for in the text box.
You can also search through messages for a specific date by tapping

Searching for specific chats/messages/friends/groups in the chat list
You can use keywords to search for specific chats/messages/friends/groups in the chat list. To do so, see the steps below.Note: Groups that specific friends are in also appear in search results.
1. Tap the search field at the top of the Home or Chats tab.
2. Enter what you want to search for in the text box.
Note: To get the best search results, enter a keyword that's at least two characters long.
Announcing sent/received chat messages, polls, or events to other members:
You can announce messages you've sent and received, polls you created, and events so they permanently appear at the top of a chat. To do so, see the following sections.
To announce a message:
1. Tap and hold the message you want to announce.
2. Tap Announce.
To announce a poll:
1. Tap

2. Tap Poll and then the poll you want to announce.
3. Tap Announce > OK.
To announce an event:
1. Tap

2. Tap Events and then the event you want to announce.
3. Tap Set as announcement > OK.
Managing your chat list:
You can manage your chat list by pinning specific chats to the top or sorting its order, making it easier to find the chats you need.



You can pin your favorite chats so they always appear at the top of your chat list.
To pin/unpin a chat:
1. Tap the Chats tab.
2. On iOS: Swipe right on the chat you want to pin/unpin, and then tap

On Android: Tap and hold the chat you want to pin/unpin, and then tap Pin chat/Unpin chat.
Note: You can also pin/unpin chats in each of your folders if you're organizing your chats with chat folders.
Changing how chats are sorted
To sort chats:
1. Tap the Chats tab.
2. For iOS users: Tap Chats at the top of the screen.
For Android users: Tap

3. Tap either Time received, Unread messages, or Favorites.

Using chat folders
Chat folders allow you to organize your chats into All, Friends, Groups, Official Accounts, and OpenChats. For more information about chat folders, see Organizing your chats with chat folders.
Note: OpenChat is only available in Japan, Taiwan, and Thailand.
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Setting chat wallpapers
1. Tap
2. Tap Chat wallpaper > Illustrations, Colors, or Your photos.
3. Tap the design or photo you want to use.
4. Check the preview screen and tap Apply.
Note:
- If you select a design from Illustrations or Colors, you can preview other wallpapers by swiping left or right on the Wallpaper preview screen.
- To exit the Chat wallpaper screen, tap


Changing the font size of chats
To change the font or size, please see the following information.1. Tap the Home tab >

Note: Tap here to go to the Chats settings screen from your main device.
2. Tap Font size.
3. Select Small, Medium, Large, or Extra large.
Note: On iOS, you can apply the font size set on your smartphone to the LINE app. If you want to use your device's settings, turn on Use device settings.
Hiding animations that appear in chats
To hide the background animations that appear in chats during seasonal events, see the following steps.1. Tap the Home tab >

Note: Tap here to go to the Chats settings screen from your main device.
2. Turn ON/OFF Background animations.
By turning them off, the following animations will no longer appear:
• Animations that appear when a chat is opened
• Animations that appear when a keyword is sent in a chat
Setting URL previews
To show or hide URL previews for links shared in chats:1. Tap the Home tab >

Note: Tap here to go to the Chats settings screen from your main device.
2. Turn ON/OFF URL previews.
Previews will be shown or hidden for links shared in chats after this setting is changed.
Note: In order to generate URL previews, links shared in chats are also sent to LINE's servers.
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Topics covered
- Differences between hiding and deleting chats
- How chats are affected on other devices
- Methods for hiding, unhiding, and deleting chats
Differences between hiding and deleting chats:
See the following chart for the differences between hiding and deleting a chat.
Hiding a chat | Deleting a chat | |
---|---|---|
Result of action | The chat will no longer be shown on your chat list. | The chat will no longer be shown on your chat list and its previous chat history will be completely deleted. |
Notice/impact to other users | None | None |
Unhiding the chat's history | You can check the chat's history by unhiding the chat. | It cannot be restored because it has been deleted. |
When receiving new messages | All messages, including previously shared messages, will appear. | Only new messages will appear. |
How chats are affected on other devices:
Hiding a chat
If you're using multiple devices (e.g. iPad, PC) with the same LINE account, how a chat appears or behaves on other devices will vary depending on which device you hid it on.
Examples of a how a chat appears and behaves:
• If you hide a chat on your smartphone, it will not be hidden on your PC.
See the following chart for details.
Device a chat was hidden on | ||||
---|---|---|---|---|
Smartphone | iPad | PC | ||
What happens to a chat on: | Smartphone | - | Hidden | Not hidden |
iPad | Hidden | Hidden | Not hidden | |
PC | Not hidden | Not hidden | Hidden |
Deleting chats
If you're using multiple devices (e.g. iPad, PC) with the same account, deleting a chat will delete it on all of your devices.
Methods for hiding, unhiding, and deleting chats:
See the following sections for the steps to hide, unhide, and delete chats.
Hiding chats
1. Tap the Chats tab.2. On Android: Tap

On iOS: Tap

3. Select the chats you want to hide.
4. Tap Hide > Hide.
To hide chats individually, tap and hold the chat you want to hide on the Chats tab and then tap Hide > Hide.
Unhiding chats
1. Tap the Home tab >
Note: Tap here to go to Settings from your smartphone.
2. Tap Hidden chats > Edit > Unhide chat.
Deleting chats
1. Tap the Chats tab.2. On Android: Tap

On iOS: Tap

3. Select the chats you want to delete.
4. Tap Delete > Delete.
Note: You cannot delete the Keep Memo chat.
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1. Tap

2. Tap Export chat history and choose how you want to send the file.

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To delete all of the data from your chats
1. Tap the Home tab > Settings > Chats.To delete data from individual chats
1. Go to the Chats tab and tap the relevant chat > the menu icon > Settings.Was this page helpful?
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To block messages from LINE Game apps:
1. Go to the Home tab > Settings > Notifications > Authorized apps.
2. Tap the game you want to block messages from.
3. Turn off Messages and/or Notifications.
Note:
- If you turn off Messages, you will not receive messages but will continue to receive any gifts your friends send you.
- If you turn off Notifications, you will still receive LINE messages but will not be notified when they arrive.
Tap here to open the Authorized apps screen from your smartphone.
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Stickers and emoji
You can send stickers that can express your feelings using only illustrations, and emoji along with text (with some exceptions).Photos and videos
1. Tap the photo icon at the bottom of the chat.2. Choose the photos/videos you want to send and tap the send icon.
Note:
- Tapping the icon at the bottom right of the photo/video selection screen lets you browse all of your photos/videos.
- The number of photos/videos you've selected appears at the bottom of the screen. Tapping this number lets you confirm and reorder them.
Photos and videos sent in the chat within the last 24 hours will display a check mark at the top left in the selection screen. The check mark will disappear once 24 hours have passed since the photo or video was sent.
For details on how to edit the photos and videos you're sending, see the following Help content.
Editing photos and videos
Voice messages
The voice message feature lets you record, send, and receive audio messages.To send a voice message:
1. Tap the mic icon at the bottom of the chat.2. Tap "●" and record your message.
3. Tap "■" to stop recording.
Note:
- Tap "▶" if you want to listen back to your voice message before sending it. You can also tap "■" while the message is playing to stop it.
- If you want to delete the recorded voice message before sending it, tap the trash can icon.
4. Tap the send icon.
Note: If you're asked to allow voice recording or microphone access, give access to the relevant permission from the pop-up or turn your microphone on from your device settings.
To check a voice message:
Tap the voice message you received to begin playing it.Note: You can change the playback position by swiping inside of the voice message bubble.
Location information
1. Tap "+" at the bottom of the chat > Location.Note: If you don't see the option to share a location on an iOS device, update LINE to the latest version here.
2. Select a location and tap Share.
If you can't find the location you want to share, you can search for its name or address in the search field on the location selection screen.
Other content
1. Tap "+" at the bottom of the chat.2. Tap and send the content of your choice.
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