Canceling your LYP Premium/LINE Premium membership
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This Help article covers how to cancel your LYP Premium/LINE Premium membership as well as cancellation-related issues (e.g. the cancel membership option not appearing).
Topics covered
- What happens to the LYP Premium/LINE Premium benefits I used when I cancel my membership
- Canceling your LYP Premium/LINE Premium membership
- Membership info doesn't appear in LYP Premium (Japan only)
- The Cancel membership option doesn't appear in Membership info
- I've canceled my membership, but I can still use it
- On the Yahoo! JAPAN page, there's no option to cancel/I can't cancel my membership (Japan only)
What happens to the LYP Premium/LINE Premium benefits I used when I cancel my membership:
Albums
When you cancel your LYP Premium/LINE Premium membership, the content saved in your albums when you were subscribed will be handled as follows 30 days after the expiration date.
Videos: Deleted from albums (and other chat members will also become unable to view them).
Original-quality photos: Converted to standard quality.
Standard-quality photos: No changes.
LINE Stickers Premium (Japan only)
After your LYP Premium membership expires, you will no longer be able to use stickers available through LINE Stickers Premium. Stickers that you already sent will still appear.
If you're subscribed to the LINE Stickers Premium Deluxe course aside from your LYP Premium benefits, you will still be able to use the stickers.
Subprofiles
Please see Your subprofile settings after canceling your LYP Premium/LINE Premium membership.
Premium Backup
Data you saved with Premium Backup will be deleted when you cancel your LYP Premium/LINE Premium membership.
Note: You will still be able to use data that has already been restored in the LINE app.
All other LYP Premium/LINE Premium benefits will also become unavailable. For information about Yahoo! JAPAN services included in LYP Premium, see What happens when I cancel my LYP Premium membership. (Only available in Japanese.)
Canceling your LYP Premium/LINE Premium membership:
To cancel your LYP Premium/LINE Premium membership, see the following steps.
Be advised- You can check the renewal date for your LYP Premium/LINE Premium membership on the Membership info screen.
- Even if you have eligible days remaining for the relevant period when canceling your membership, you will not be refunded for those unused days.
Useful infoOn your main device (typically your smartphone)
1. Tap the Home tab >
> 
Premium/LINE Premium > Membership info.2. Tap Cancel membership at the very bottom of the screen.
3. Follow the on-screen instructions to finish canceling your membership.
On your sub device (typically your tablet)
iPad
1. Tap Settings > Premium/LINE Premium > Membership info.2. Tap Cancel membership at the very bottom of the screen.
3. Follow the on-screen instructions to finish canceling your membership.
Android
1. Tap the Home tab > > Premium/LINE Premium > Membership info.2. Tap Cancel membership at the very bottom of the screen.
3. Follow the on-screen instructions to finish canceling your membership.
If you joined LYP Premium/LINE Premium from the LINE app by subscribing with your Apple ID or Google Play account, you can also cancel your membership through Apple or Google.
If you're unable to cancel your membership using the steps above, please refer to the relevant section below.
Membership info doesn't appear in LYP Premium (Japan only):
You may have joined LYP Premium through Yahoo! JAPAN. Refer to the following Help article and try canceling your membership from Yahoo! JAPAN.
Note: The following Yahoo! JAPAN Help article is only available in Japanese.
I want to cancel my LYP Premium membership (web version) that I'm paying for with Yahoo! JAPAN Wallet payments
The Cancel membership option doesn't appear in Membership info:
You may be logged in with a different Google account or Apple ID than the one you used to join your membership (e.g. if you have multiple Google accounts or Apple IDs). Be sure to log in to the correct Google account or Apple ID that was used to join the membership, and then try canceling your membership again.
I've canceled my membership, but I can still use it:
The membership end date appears under "Ends at" in Membership info. Even after canceling your membership, you can still use your LYP Premium/LINE Premium membership until that end date.
On the Yahoo! JAPAN page, there's no option to cancel/I can't cancel my membership (Japan only):
Refer to the following Help articles and check your membership status from Yahoo! JAPAN.
Note: The following Yahoo! JAPAN Help articles are only available in Japanese.
The option to cancel membership doesn't appear
I can't cancel from the 解約する (Cancel membership) button
See also:
About LYP Premium/LINE Premium
Your subprofile settings after canceling your LYP Premium/LINE Premium membership