LINE

You can only follow the steps below on your main device (typically your smartphone).
If you want to delete your LINE account, first read the "Before deleting your LINE account" section. Afterwards, follow the steps in the "To delete your LINE account" section below.

Before deleting your LINE account:
If you have a LINE Pay account, you will need to delete it before deleting your LINE account. Refer to the following Help article for details.

Deleting your LINE Pay account

To delete your LINE account:
Please see the information below that matches your current situation.

If you're able to log in to the LINE account you want to delete:
You can delete your account on your own without needing to contact us. To do so, follow the steps below using the device currently logged into the account.

1. Open LINE on the main device your LINE account is registered to.
2. Tap the Home tab > > Account.
3. Tap Delete account at the bottom of the screen > Next.
4. After reading and agreeing to the warnings, tap Delete account > Delete.

If you're unable to log in to your LINE account you want to delete:
If you can provide the following required documents, we will be able to delete the LINE account for you.

​​• A document verifying your identity.
• A document issued by your mobile service provider that shows you are the contract holder of the phone number that's registered to the LINE account you want to delete.
If you can provide all of the required documents, please contact us from this Inquiry Form.

Important: If you are using LINE in a country or region outside of Hong Kong, Japan, Korea, Taiwan, or Thailand, the phone number-related information in this Help article only applies to LINE accounts created with LINE versions earlier than 13.11.0.

A deleted LINE account cannot be restored. By deleting your account, all of your purchased items, phone number registered to LINE, friends and groups, chat history, and registration with other authorized apps such as LINE Games will be deleted.

LINE IDs will become available for use again once the accounts they are registered to have been deleted. For more details, see the following Help content.

Setting a LINE ID