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The Basics

How do I start a 1-on-1 chat? toggle
There are two ways to start a chat.

1. On your Friends list, double-click the person you want to chat with.
2. On your Friends list, right-click the person you want to chat with then click Chat.

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Can I delete my chat history? toggle
To delete your chat history, please follow the steps below.

1. Click Chat.
2. Right-click the chat you wish to delete.
3. Click Delete.

NOTE:
- Deleting chat history on the PC version of LINE will also delete it on the smartphone version of LINE.
- Chat history cannot be restored once they have been deleted.

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Saving chats toggle
To save a chat: 
1. From the main menu, click Chats.
2. Click or double click the chat you want to save.
3. Click the menu icon at the top of the screen.
4. Click Save chat.
Note: Only the messages that currently appear in the chat will be saved.

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File types you can send via LINE toggle
You can send photos, videos, documents, and audio files.

Unsupported file types will be automatically converted to zip files.

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Keeping a chat displayed on top at all times toggle
To keep a chat displayed on top:
1. From the main menu, click Chats.
2. Double click or right click the chat you want displayed on the top > Open in separate window.
3. Click the menu icon at the top of the screen.
4. Click Keep window on top.

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Changing how your chats are ordered toggle
To change the order in which your chats appear: 
1. From the main menu, click Chats.
2. Click the arrow icon to the right of the search field > Unread messages or Time received.

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Taking screenshots toggle
You can take screenshots and send them to other users or save them.

To send a screenshot:
1. From the main menu, click Chats.
2. Select the chat in which you want to send a screenshot.
3. Click the screenshot icon at the bottom of the text box.
4. Drag and select the area you want to take a screenshot of, then click the check mark icon.
5. Press Enter or Alt + Enter (Command key + Enter for Macs) to send.

To save a screenshot:
1. From the main menu, click the screenshot icon.
2. Drag and select the area you want to take a screenshot of, then click the save icon.
3. Choose where you want to save the screenshot and the file name, then click Save.

Note:
- You can send up to 20 screenshots at a time.
- To cancel taking a screenshot, press the Esc key.
- In some cases, such as with official accounts, the screenshot icon may appear grayed out. This means the feature is not available.

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Sticker and emoji suggestion toggle
The suggest feature displays stickers and emoji that match the text you enter, letting you quickly choose the sticker or emoji that you want.
Note: Some stickers and emoji are not compatible with this feature.

To use the suggest feature: 
1. At the bottom of the main menu, click "..." > Settings.
2. Click Chats.
3. Under Sticker suggestions, check the box next to Display suggestions.

If you want to add a language to use with the suggest feature, click the download icon next to that language in the Add languages column. The languages you've already downloaded appear in the Language column.

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Changing the chat message Send key toggle
To change the Send key for chat messages: 
1. At the bottom of the main menu, click "..." > Settings.
2. Click Chats.
3. Under Chats, select your preferred setting next to Send key.

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Inserting line breaks toggle
You can insert line breaks using one of the methods below.

• If you've set the Enter key as your Send key, press Shift + Enter to insert a line break.
• If your Send key is Alt + Enter, press Enter to insert a line break.

For the steps to change your Send key, see this Help article.

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Scan QR code toggle
This feature lets you scan QR code images to check, copy, and access their URLs.

You can use Scan QR code with one of the methods below.

If the QR code image was sent in a chat:
Use either of the following steps.

• Right-click the image, then click Scan QR code.
• Click the image > Scan QR code (the bar code scanner icon) at the top right of the screen.

If the QR code image is on a website or somewhere else outside of LINE:
1. At the bottom of a chat, click Capture screen.
2. Take a screenshot of the QR code.
3. Click Scan QR code (the bar code scanner icon) that appears at the bottom.

After you've scanned the QR code, click Go to URL at the bottom of the screen that appears to access the link, or click Copy if you want to copy the URL.

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Translating chats toggle
To translate a chat message: 
1. Open a chat and right-click the message you want to translate.
2. Click Translate.
3. Select the original language from the drop-down box on the left, and the target language from the drop-down box on the right.
Note: If you selected Detect language, the original language will be determined automatically.
4. Click Translate.

Chat messages can be translated to and from the following languages: 
Arabic, Chinese (Simplified and Traditional), English, German, Hindi, Indonesian, Japanese, Korean, Myanmar language, Persian, Portuguese, Russian, Spanish, Thai, and Vietnamese
Note: Depending on the original language, the number of translatable languages may differ.

Click the copy icon at the bottom of each language screen to copy the content, or click the share icon at the bottom of each language screen to share the content with other chats/save it to your Notes.

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Using purchased stickers/emoji toggle
To use stickers or emoji that you've purchased:

1. Click the emoji (smiley face) icon at the top left of the message entry field.
2. Click the stickers/emoji you purchased to download them.

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Checking stickers with expiration dates toggle
You can check which stickers will expire soon or have already expired from your sticker selection list in a chat.

Stickers with a yellow badge will expire within 10 days.
The number of days remaining will appear at the bottom of the sticker tab.

Stickers with a red badge have already expired.
They will be deleted automatically 20 days after the expiration date or when you tap the sticker tab and move to another tab. 

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Sharing chat room messages, photos, videos, and files to friends toggle
To share a message, photo, video, or file to a friend:
1. Open a chat room.
2. Click Share under the photo, video, or file you want to share.
Note: To share messages, right-click the message you want to send, then click Share.
3. Select who you want to forward the content to, then click Share.

You can share photos, videos, and files by dragging and dropping them to an open chat or a chat in your chat list.

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Formatting chat messages toggle
You can use text formatting when you enter your messages in a chat. See below for a list of the available formatting options and information on how to use them.
Note: Your messages will appear formatted after you send them in a chat.

• Bold
Enter a half-width or full-width space and a half-width asterisk (*) before and after a word or phrase.
Example:
Wanna have the birthday party *tomorrow night*?


• Italic
Enter a half-width or full-width space and a half-width underscore (_) before and after a word or phrase.
Example: 
_Yeah!_ Let's all meet at my place.


• Strikethrough
Enter a half-width or full-width space and a half-width tilde (~) before and after a word or phrase.
Example: 
How does ~3:00~ 5:00 sound for today's appointment?


• Emphasizing text
Enter a half-width or full-width space and a half-width backtick (`) before and after a word.
Example: 
Hello,
I was thinking of scheduling the meeting for `3:00` .
Does that time work for you?


• Emphasizing paragraphs
Enter a half-width or full-width space and three half-width backticks (```) before and after a sentence.
Example:
Hello,
 ```I was thinking of scheduling the meeting for 3:00.
Does that time work for you?``` 


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Displaying hidden chats toggle
To display a hidden chat: 
1. Click Friends > the relevant friend or group from Groups or Friends.
2. Click Chat from the pop-up.

You won't be able to display a chat with someone if they don't appear in your friend list for one of the following reasons:
• You haven't added them as a friend on LINE.
• You deleted them from your friend list.
• They have deleted their account.

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Hiding chats toggle
To hide a chat: 
1. From the main menu, click Chats.
2. Right-click the chat you want to hide.
3. Click Hide > Hide.

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Creating a group from a multi-person chat toggle
Follow the steps below to create a group from a multi-person chat.
1. Click the menu icon at the top of the chat.
2. Click Create a group.
3. Select the friends you want to add and click Next.
4. Enter a name, set a profile photo, and then click Create.

Note: Messages from the multi-person chat will not be transferred to the group. To view your past messages, you'll still need to check the multi-person chat.

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I can't create multi-person chats toggle
Multi-person chats have been integrated into group chats, so you can now use the Notes and Albums features that were previously unavailable in multi-person chats.

If you want to create a group that doesn't require permission from members to join (like a multi-person chat), turn ON Members join automatically when creating a group chat.

If you have any existing multi-person chats, you can continue using them.

For the steps to create a group from a multi-person chat, see this Help article.

For the steps to create a new group, see this Help article.

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Reacting to chat messages toggle
You can react to chat messages (sent by you or your friends) by following the steps below.
Note:
- You can't react to messages that are more than seven days old.
- Reactions are available with LINE version 7.3 and later.

To react to a message in a chat room:
1. Move your mouse cursor over a message and click the reaction (smiley face) icon.
2. Select a reaction.

To react to a photo from the photo viewer:
Note: Reactions cannot be made to video files.
1. Click the reaction (smiley face) icon at the bottom of the photo viewer.
2. Select a reaction.

To change/delete a reaction in a chat room:
1. Move your mouse cursor over a message and click the yellow reaction (smiley face) icon.
2. Click the same reaction that you chose before to delete it, or change your reaction by clicking a different one.

To change/delete a reaction from the photo viewer:
Note: Reactions cannot be made to video files.
1. Click the yellow reaction (smiley face) icon at the bottom of the photo viewer.
2. Click the same reaction that you chose before to delete it, or change your reaction by clicking a different one.

To see who reacted to a message/photo:
Click the reaction icon at the bottom of a message or the photo viewer to see all of the reactions.

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About Scan text toggle
This feature scans text in photos so that it can be copied and shared (e.g. in chats, in Notes).

You can also translate scanned text. Use the instant translation feature to translate the text directly on an image.

To scan text, send the image or screenshot with the text you want to scan in a chat, and then use one of the methods below: 
• Right-click the image with the text that you want to scan, then select Scan text.
• Click "[A]" (the Scan text icon) in the "Capture screen" editing menu.
• Click "[A]" (the Scan text icon) at the bottom right of the image viewer.

To translate text, click Scan text or "[A]" (the Scan text icon) and follow the steps below: 
1. Select the original language from the left drop-down box, and the target language from the drop-down box on the right.
2. Click Translate.

To share the text in other chats or in Notes, click the Forward icon at the bottom of the screen.

If you want to replace the writing in an image with translated text, use the instant translation feature.

To use instant translation:
1. Select the original language from the left drop-down box, and the target language from the drop-down box on the right.
2. Turn Instant translation ON.

You can also copy or download the image with the instant translation applied using the icons at the bottom of the screen.
Note: If you're using the feature for the first time, the original and target languages will automatically be selected based on the language in the image and the language that you have set on LINE for PC. You can change the original and target languages as needed before making a translation.

The following languages can be set for translation.

Original languages: Chinese (Simplified and Traditional), English, Indonesian, Japanese, Korean, and Thai
Note: We plan to make other languages available in the future.

Target languages: Arabic, Chinese (Simplified and Traditional), English, German, Hindi, Indonesian, Japanese, Korean, Myanmar language, Persian, Portuguese, Russian, Spanish, Thai, and Vietnamese
Note: Depending on the original language in the image, the number of translatable languages may differ.

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