Help center

Send/receive chats

Sending files saved on your PC in chats

To send a file saved on your PC in a chat, use one of the following methods.

• Drag a file to a chat window and click Send.

Note:

- If you're sending multiple files, you can click and hold the icon to the left of a file to rearrange its order.

- To cancel sending a file, click the trash can icon to the right of it.

- You can add more files by dragging them to the Send files preview window.

• Click the send file icon at the bottom of the chat, select a file, and click Open.

Note:

- You can send image, video, document, and audio files.

- If the file type you are sending is not supported, you can send it as a zip file.

Was this page helpful?

Thank you for your feedback.

Let us know if we can make it better.

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

Sorry about that. What went wrong?

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

The information was hard to follow.
The information wasn't accurate.
I needed a more detailed explanation.
The article was too long.
Other

LINE
TWITTER
FACEBOOK
LINK

Sending/saving screenshots

To send or save a screenshot, follow the steps below.

To send a screenshot:

1. From the main menu, click Chats.

2. Select the chat in which you want to send a screenshot.

3. Click the screenshot icon at the bottom of the text box.

4. Drag and select the area you want to take a screenshot of, then click the check mark icon.

5. Press Enter or Alt + Enter (Command key + Enter for Macs) to send.

To save a screenshot:

1. From the main menu, click the screenshot icon.

2. Drag and select the area you want to take a screenshot of, then click the save icon.

3. Choose where you want to save the screenshot and the file name, then click Save.

Note:

- You can send up to 20 screenshots at a time.

- To cancel taking a screenshot, press the Esc key.

- In some cases, such as with official accounts, the screenshot icon may appear grayed out. This means the feature is not available.

Was this page helpful?

Thank you for your feedback.

Let us know if we can make it better.

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

Sorry about that. What went wrong?

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

The information was hard to follow.
The information wasn't accurate.
I needed a more detailed explanation.
The article was too long.
Other

LINE
TWITTER
FACEBOOK
LINK

Changing the chat message Send key

To change the Send key for chat messages:

1. At the bottom of the main menu, click "..." > Settings.

2. Click Chats.

3. Under Chats, select your preferred setting next to Send key.

Was this page helpful?

Thank you for your feedback.

Let us know if we can make it better.

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

Sorry about that. What went wrong?

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

The information was hard to follow.
The information wasn't accurate.
I needed a more detailed explanation.
The article was too long.
Other

LINE
TWITTER
FACEBOOK
LINK

Inserting line breaks

You can insert line breaks using one of the methods below.

• If you've set the Enter key as your Send key, press Shift + Enter to insert a line break.

• If your Send key is Alt + Enter, press Enter to insert a line break.

For the steps to change your Send key, see this Help article.

Was this page helpful?

Thank you for your feedback.

Let us know if we can make it better.

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

Sorry about that. What went wrong?

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

The information was hard to follow.
The information wasn't accurate.
I needed a more detailed explanation.
The article was too long.
Other

LINE
TWITTER
FACEBOOK
LINK

Sharing chat room messages, photos, videos, and files to friends

To share a message, photo, video, or file to a friend:

1. Open a chat room.

2. Click Share under the photo, video, or file you want to share.

Note: To share messages, right-click the message you want to send, then click Share.

3. Select who you want to forward the content to, then click Share.

You can share photos, videos, and files by dragging and dropping them to an open chat or a chat in your chat list.

Was this page helpful?

Thank you for your feedback.

Let us know if we can make it better.

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

Sorry about that. What went wrong?

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

The information was hard to follow.
The information wasn't accurate.
I needed a more detailed explanation.
The article was too long.
Other

LINE
TWITTER
FACEBOOK
LINK

Formatting chat messages

You can use text formatting when you enter your messages in a chat. See below for a list of the available formatting options and information on how to use them.

Note: Your messages will appear formatted after you send them in a chat.

• Bold

Enter a half-width or full-width space and a half-width asterisk (*) before and after a word or phrase.

Example:

Wanna have the birthday party *tomorrow night*?

• Italic

Enter a half-width or full-width space and a half-width underscore (_) before and after a word or phrase.

Example:

_Yeah!_ Let's all meet at my place.

• Strikethrough

Enter a half-width or full-width space and a half-width tilde (~) before and after a word or phrase.

Example:

How does ~3:00~ 5:00 sound for today's appointment?

• Emphasizing text

Enter a half-width or full-width space and a half-width backtick (`) before and after a word.

Example:

Hello,

I was thinking of scheduling the meeting for `3:00` .

Does that time work for you?

• Emphasizing paragraphs

Enter a half-width or full-width space and three half-width backticks (```) before and after a sentence.

Example:

Hello,
```I was thinking of scheduling the meeting for 3:00.

Does that time work for you?```

Was this page helpful?

Thank you for your feedback.

Let us know if we can make it better.

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

Sorry about that. What went wrong?

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

The information was hard to follow.
The information wasn't accurate.
I needed a more detailed explanation.
The article was too long.
Other

LINE
TWITTER
FACEBOOK
LINK

Reacting to chat messages

To react to a chat message:

1. Move your mouse cursor over the message you want to react to.

2. Click the reaction (smiley face) icon.

3. Select a reaction.

Click the reactions directly below a message to see the full list of who reacted to it.

To change/cancel your own reaction:

1. Move your mouse cursor over the message you reacted to.

2. Click the yellow reaction (smiley face) icon.

3. Click the same reaction that you chose before to cancel it, or change your reaction by clicking a different one.

Note: You cannot remove your friends' reactions.

Was this page helpful?

Thank you for your feedback.

Let us know if we can make it better.

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

Sorry about that. What went wrong?

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

The information was hard to follow.
The information wasn't accurate.
I needed a more detailed explanation.
The article was too long.
Other

LINE
TWITTER
FACEBOOK
LINK

About reactions

You can show how you feel about chat messages using special emoji reactions.

After someone sends a chat message, you can react to it for up to seven days.

Note: This feature is available with the latest version of LINE. You can update the app here.

For information on how to react to chat messages, see this Help article.

Was this page helpful?

Thank you for your feedback.

Let us know if we can make it better.

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

Sorry about that. What went wrong?

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

The information was hard to follow.
The information wasn't accurate.
I needed a more detailed explanation.
The article was too long.
Other

LINE
TWITTER
FACEBOOK
LINK

About the chat mention feature

The mention feature lets you address messages to certain people in a group chat. Whenever you mention someone, they'll receive a notification.

To use the mention feature in a chat:

1. Open a group chat and enter the "@" symbol in the text box.

2. Select the name of the person you want to mention.

Note: You can also click someone's name next to their profile icon in a chat to mention them.

3. Enter and send your message.

Note: To mention more than one person, follow steps 1 and 2 for each person you want to mention.

You can also mention every member in a group by selecting @All.

Note: This feature is available with the latest version of LINE. You can update the app here.

For information on configuring mention notifications, see this Help article.

Was this page helpful?

Thank you for your feedback.

Let us know if we can make it better.

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

Sorry about that. What went wrong?

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

The information was hard to follow.
The information wasn't accurate.
I needed a more detailed explanation.
The article was too long.
Other

LINE
TWITTER
FACEBOOK
LINK

Starting 1-on-1 chats

To start a 1-on-1 chat, check the steps below.

There are two ways to start a 1-on-1 chat from your friend list.

• Double-click the person you want to chat with.

• Right-click (Control＋click on Mac) the person you want to chat with, then click Chat.

There are two ways to start a 1-on-1 chat from a group chat.

• Move your cursor over to the icon of the person you want to chat with and click the chat icon.

• Move your cursor over to the icon of the person you want to chat with > right-click (Control＋click on Mac) > click Chat 1-on-1.

Was this page helpful?

Thank you for your feedback.

Let us know if we can make it better.

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

Sorry about that. What went wrong?

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

The information was hard to follow.
The information wasn't accurate.
I needed a more detailed explanation.
The article was too long.
Other

LINE
TWITTER
FACEBOOK
LINK

LINE

Help center

Search Help articles

Send/receive chats

Sending files saved on your PC in chats

Sending/saving screenshots

Changing the chat message Send key

Inserting line breaks

Sharing chat room messages, photos, videos, and files to friends

Formatting chat messages

Reacting to chat messages

About reactions

About the chat mention feature

Starting 1-on-1 chats