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The Basics

How do I start a 1-on-1 chat? toggle
There are two ways to start a chat.

1. On your Friends list, double-click the person you want to chat with.
2. On your Friends list, right-click the person you want to chat with then click Chat.

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Starting multi-person chats toggle
To start a multi-person chat: 
1. From the main menu, click Chats.
2. At the bottom of the screen, click the Create chat button > Chat.
3. Choose which friends to include in the chat.
4. Click Add.

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Can I delete my chat history? toggle
To delete your chat history, please follow the steps below.

1. Click Chat.
2. Right-click the chat you wish to delete.
3. Click Delete.

NOTE:
- Deleting chat history on the PC version of LINE will also delete it on the smartphone version of LINE.
- Chat history cannot be restored once they have been deleted.

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Saving chats toggle
To save a chat: 
1. From the main menu, click Chats.
2. Click or double click the chat you want to save.
3. Click the menu icon at the top of the screen.
4. Click Save chat.
Note: Only the messages that currently appear in the chat will be saved.

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File types you can send via LINE toggle
You can send photos, videos, documents, and audio files.

Unsupported file types will be automatically converted to zip files.

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I sent videos/audio messages from LINE on smartphone, but can't see them on the PC version toggle
Please check About LINE on your PC version of LINE.

You can only receive video and audio messages on versions 1.2 or later.

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Keeping a chat displayed on top at all times toggle
To keep a chat displayed on top:
1. From the main menu, click Chats.
2. Double click or right click the chat you want displayed on the top > Open in separate window.
3. Click the menu icon at the top of the screen.
4. Click Keep window on top.

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Can I only view chats with unread messages? toggle
You can bring chats with unread messages to the top using the following steps.

1. Go to the Chats tab.
2. Click the button on the right of the message search box.

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Can I take screenshots? toggle
Steps to take and send a screenshot:

1. Go to the Chats tab.
2. Double-click on the friend you want to send the screenshot to.
3. Click the screenshot icon above the text entry field.
4. Drag to select the area of the screenshot, then click the check mark.
5. Press Enter or Alt+Enter.

You can send up to 20 screenshots at a time. To cancel taking a screenshot, press the Esc key.

If the screenshot icon is grayed out, like it is for official accounts, that means the feature is not available.

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What is Auto-Suggest Stickers? toggle
Auto-Suggest Stickers is a feature that gives you suggestions for relevant stickers or emoji as you type words into a chat room. Default stickers, emoji and some paid stickers will appear as suggestions.

This feature is available for Japanese, Korean, English, Spanish, Traditional Chinese, Simplified Chinese, and Thai.

Please follow the steps below for setting auto-suggestion and to download languages.

Set Auto-Suggest
1. Click the settings icon at the top of the screen > Settings.
2. Click Chats.
3. Check the box for Enable Auto-Suggest.

Download languages
1. Click the settings icon at the top of the screen > Settings.
2. Click Chats.
3. Under Language, click the arrow button next to the language you wish to download.

Once downloaded, the language will appear in the Language list.

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How to change the key to send a message toggle
To change the key assigned to send a message:

1. Click the settings icon at the bottom of the screen.
2. Click Settings > Chats.
3. Under Send Key, select your preferred settings.

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How to insert a line break toggle
Depending on your chat settings, the way to insert a line break will vary.

Check your current chat settings and try either of the methods below. For steps on how to check your chat settings, see this Help article.

To insert a line break:
• If the Enter key is set as your Send Key: press Shift + Enter
• If Alt + Enter are set as your Send Key: press Enter

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About Scan text toggle
This feature scans text in photos so that it can be copied and shared (e.g. in chats, in Notes).

You can also translate scanned text. Use the instant translation feature to translate the text directly on an image.

To scan text, use one of the methods below: 
• Right-click the image with the text that you want to scan, then select Scan text.
• Click "[A]" (the Scan text icon) in the "Capture screen" editing menu.
• Click "[A]" (the Scan text icon) at the bottom right of the image viewer.

To translate text, click Scan text or "[A]" (the Scan text icon) and follow the steps below: 
1. Select the original language from the left drop-down box, and the target language from the drop-down box on the right.
2. Click Translate.

To share the text in other chats or in Notes, click the Forward icon at the bottom of the screen.

If you want to replace the writing in an image with translated text, use the instant translation feature.

To use instant translation:
1. Select the original language from the left drop-down box, and the target language from the drop-down box on the right.
2. Turn Instant translation ON.

You can also copy or download the image with the instant translation applied using the icons at the bottom of the screen.
Note: If you're using the feature for the first time, the original and target languages will automatically be selected based on the language in the image and the language that you have set on LINE for PC. You can change the original and target languages as needed before making a translation.

The following languages can be set for translation.

Original languages: Chinese (Simplified and Traditional), English, Indonesian, Japanese, Korean, and Thai
Note: We plan to make other languages available in the future.

Target languages: Arabic, Chinese (Simplified and Traditional), English, German, Hindi, Indonesian, Japanese, Korean, Myanmar language, Persian, Portuguese, Russian, Spanish, Thai, and Vietnamese
Note: Depending on the original language in the image, the number of translatable languages may differ.

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About the Scan QR code feature toggle
This feature lets you scan images of QR codes sent in chats and access their URLs.

You can use the Scan QR code feature via any of the methods below:
• Right-click the image you want to scan > select Scan QR code.
• Click "-" (the QR code scan icon) in the "Capture screen" editing menu.
• Click "-" (the QR code scan icon) at the bottom right of the image viewer.

After you've scanned a QR code, you can access the link by clicking the Go to URL icon at the bottom of the screen that appears. Clicking the Forward icon lets you share the content with other chats or via Notes.

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Translating chats toggle
To translate chat messages: 
1. Open a chat and right-click the message you want to translate.
2. Click Translate.
3. Select the original language from the drop-down box on the left, and the target language from the drop-down box on the right.
4. Click Translate.
Note: If the original language in step 3 is set to "Detect language", the original language will be automatically detected.

Chat messages can be translated to and from the following languages: 
Arabic, Chinese (Simplified and Traditional), English, German, Hindi, Indonesian, Japanese, Korean, Myanmar language, Persian, Portuguese, Russian, Spanish, Thai, and Vietnamese
Note: Depending on the original language, the number of translatable languages may differ.

Clicking the Forward icon at the bottom of the translation screen lets you share the content with other chats or via Notes.

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Using purchased stickers/emoji toggle
To use stickers or emoji that you've purchased:

1. Click the emoji (smiley face) icon at the top left of the message entry field.
2. Click the stickers/emoji you purchased to download them.

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Sending images/files from one chat to another toggle
You can forward images, videos, and other files that were sent in one chat room to another. To do so, try using one of the methods below:

• Select the image, video, or other content you want to forward, then drag it to the chat room of your choice.

• Click Forward under the content and choose a destination.

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Formatting chat messages toggle
You can use text formatting when you enter your messages in a chat. See below for a list of the available formatting options and information on how to use them.
Note: Your messages will appear formatted after you send them in a chat.

• Bold
Enter a half-width or full-width space and a half-width asterisk (*) before and after a word or phrase.
Example:
Wanna have the birthday party *tomorrow night*?


• Italic
Enter a half-width or full-width space and a half-width underscore (_) before and after a word or phrase.
Example: 
_Yeah!_ Let's all meet at my place.


• Strikethrough
Enter a half-width or full-width space and a half-width tilde (~) before and after a word or phrase.
Example: 
How does ~3:00~ 5:00 sound for today's appointment?


• Emphasizing text
Enter a half-width or full-width space and a half-width backtick (`) before and after a word.
Example: 
Hello,
I was thinking of scheduling the meeting for `3:00` .
Does that time work for you?


• Emphasizing paragraphs
Enter a half-width or full-width space and three half-width backticks (```) before and after a sentence.
Example:
Hello,
 ```I was thinking of scheduling the meeting for 3:00.
Does that time work for you?``` 


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Displaying hidden chats toggle
To display a hidden chat, see the steps below.

For a one-on-one or group chat:
1. Click Friends > right-click the relevant friend or group from Groups or Friends.
2. Click Chat from the pop-up.

You won't be able to display a chat with someone if they don't appear in your friend list for one of the following reasons:
• You haven't added them as a friend on LINE.
• You deleted them from your friend list.
• They deleted their LINE account.

For a multi-person chat:
You can participate in a multi-person chat again after having someone who was in the chat send you a message.

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