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Verifying your account

Receiving text messages or phone calls from an unknown number

When you request a verification code, the LINE app will send you one via text message or phone call.

These verification codes are sent out using a system designated by LINE. The phone number used may appear as either a domestic or overseas number.

If you requested the verification code:

Please proceed with the verification process using the code that was sent to you.

If you received a verification code but didn't request one:

It’s possible someone entered your phone number by mistake. In this case, please disregard the text message or phone call.

Important: Even if you did not request a verification code, be sure to never share this code with anyone.

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I verified my phone number, but I see someone else's name

If the phone number you use for verification has been registered to a LINE account before, the name registered to that account will appear. This is for making sure that the correct LINE account will be transferred.

If the LINE account that appears isn't yours, please tap No, that's not me.

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About Call me instead

Selecting Call me instead on the phone number verification code input screen lets you verify your phone number by receiving an automated phone call.

To use the Call me instead option:

1. Tap Call me instead at the bottom of the verification code input screen.

2. Tap Continue.

3. After receiving the automated phone call, enter the verification code you were given.

Note: The call may be from an overseas phone number.

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Using LINE on devices unable to receive text messages

If you can't receive text messages, try selecting Call me instead to verify your account.

Note: The Call me instead option is only available in some countries.

If you can't receive text messages or use the Call me instead option, there is unfortunately no other way to create a LINE account.

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Verifying your account

Receiving text messages or phone calls from an unknown number

I verified my phone number, but I see someone else's name

About Call me instead

Using LINE on devices unable to receive text messages