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Impersonated accounts

Own name appears on Friends list

If a phone number saved in your device’s contacts is registered to LINE, the account created with the phone number will automatically be added as a friend on your friends list.

If your name appears on your friends list, you may have saved the wrong information in your contacts. Please check your device’s contacts list to make sure the phone number saved under your name is accurate.

If a phone number that you are no longer using is saved under your name in your contacts and another user who acquired the phone number after you registered to LINE using the number, the account will appear in your friends list under your name.

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Non-LINE user appears on Friends list

If you enable auto adding of friends from your device’s contacts, the names that they are saved under in your device’s contacts will be shown.

In the following cases, the friend that you see on your LINE friends list may be a different person from who you think they are.

- The owner of the phone number has changed
- You have multiple phone numbers saved under the same person’s name in your contacts
- The wrong phone number is registered in your contacts

Please check if your friend's phone number is up to date and accurate, and that you do not have multiple phone numbers saved for the same friend.

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Messages and emails claiming to be from the LINE team

If you receive any LINE messages claiming to be from the LINE team, please see the following article.

Preventing messages from strangers

If you receive email spam claiming to be from the LINE team, please configure your spam filters to block them.

Note: If you're not sure how to configure these settings, be sure to contact your email service provider.

The LINE team will only contact you from the following domains:

@accept.line.me

@naver.jp

@line.me

@noti.naver.jp

@linecorp.com

Emails claiming to be the LINE team from domains other than those mentioned above are fraudulent.

We treat information acquired by our company with the highest security. We are not sure why you received spam messages; however, please be assured that your personal information has NOT been leaked from LINE.

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Impersonated accounts

Own name appears on Friends list

Non-LINE user appears on Friends list

Messages and emails claiming to be from the LINE team