General information

See below for details about what data is carried over when you transfer your LINE account to a new device.

Data that can be transferred to a device with the same OS as before (Android to Android/iPhone to iPhone):
• Friends and groups
• Profile information
• Notes and albums
• Stickers, themes, and emoji
• Content saved in Keep (excluding content in your Keep Memo chat)
• Data registered to apps and services linked to your LINE account
• LINE Pay and LINE Point balances
• Coins and other in-app currencies (e.g. Gems and other LINE Game currencies, Manga Coins, Fortune Coins)
• Chat history
Note: To transfer your chat history, you need to back it up in advance.

Data that can be transferred to a device with a different OS from before (Android to iPhone/iPhone to Android):
• Friends and groups
• Profile information
• Notes and albums
• Stickers, themes, and emoji
• Content saved in Keep (excluding content in your Keep Memo chat)
• LINE Pay and LINE Point balances
• Chat history from the past 14 days (only if you use an easy transfer QR code)

If your friends, groups, or any other information disappeared after transferring your account, see the following Help article.

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