Account transfer methods
> Easy transfer QR code under Backup and transfer.
You can only use this feature on your main device (typically your smartphone).
Important: This option is only available when you're continuing to use the same phone number with a LINE account created on a version of LINE earlier than 13.11.0 if you're not using LINE in Hong Kong, Japan, Korea, Taiwan, or Thailand.
Useful info
If an issue occurs when transferring your LINE account with a phone number, see Information on transferring LINE accounts and resolving transfer issues.
If you're transferring your LINE account with a different phone number, see Transferring your LINE account with a different phone number.
To transfer your LINE account using a phone number, make preparations to transfer it, then follow the steps below.
To transfer your LINE account with a phone number:
1. Open LINE on your new main device and tap Log in.
Note: If you're using an Android device, tap Main device > OK.
2. Tap Log in with another method > Log in with phone number > Continue.
3. Select your country, enter your phone number, check the Terms and Conditions of Use and Privacy Policy, then tap
> OK or Send.
Note:
- For users in Thailand, you can only proceed to the next screen if you're at least 11 years old.
- For users in Korea, you can only proceed to the next screen if you're at least 14 years old and you've agreed to the Terms and Conditions of Use and Privacy Policy.
- For users in European Economic Area (EEA) member countries, you can only proceed to the next screen if you're at least 16 years old and you've agreed to the Privacy Policy.
4. Enter the verification code you received via text message.
Note: On some Android devices, the verification code is entered automatically. In this case, skip to the next step.
5. Tap Yes, that's my account.
6. Enter your password and tap.
Note: If you forgot your password, see [When transferring your LINE account] If you forgot your password.
7. On the ”Did you back up your chat history?” screen, tap Continue.
Note: Tapping Continue will make your LINE account inaccessible on your old device.
8. For Android users, choose your preferred account from Select your Google account, then tap OK.
9. Tap Restore chat history.
10. Enter your backup PIN.
Note:
- The backup PIN entry screen will appear if you have a backup PIN set on your old device.
- See About the backup PIN to set one up.
11. On the "Your chat history is being restored" screen, tap Continue.
12. Choose whether to add friends from your device's contacts, then tap.
13. For users in Japan, choose whether to verify your age.
Note: The age verification screen will appear if you have not verified your age.
14. Confirm the "Regarding Usage of Your Information" consent screen.
Note: In some cases, this screen won't appear.
Important: This option is only available when you're continuing to use the same phone number with a LINE account created on a version of LINE earlier than 13.11.0 if you're not using LINE in Hong Kong, Japan, Korea, Taiwan, or Thailand.
Useful infoIf you're transferring your LINE account with a different phone number, see Transferring your LINE account with a different phone number.
To transfer your LINE account with a phone number:
1. Open LINE on your new main device and tap Log in.
Note: If you're using an Android device, tap Main device > OK.
2. Tap Log in with another method > Log in with phone number > Continue.
3. Select your country, enter your phone number, check the Terms and Conditions of Use and Privacy Policy, then tap
> OK or Send.Note:
- For users in Thailand, you can only proceed to the next screen if you're at least 11 years old.
- For users in Korea, you can only proceed to the next screen if you're at least 14 years old and you've agreed to the Terms and Conditions of Use and Privacy Policy.
- For users in European Economic Area (EEA) member countries, you can only proceed to the next screen if you're at least 16 years old and you've agreed to the Privacy Policy.
4. Enter the verification code you received via text message.
Note: On some Android devices, the verification code is entered automatically. In this case, skip to the next step.
5. Tap Yes, that's my account.
6. Enter your password and tap
.Note: If you forgot your password, see [When transferring your LINE account] If you forgot your password.
7. On the ”Did you back up your chat history?” screen, tap Continue.
Note: Tapping Continue will make your LINE account inaccessible on your old device.
8. For Android users, choose your preferred account from Select your Google account, then tap OK.
9. Tap Restore chat history.
10. Enter your backup PIN.
Note:
- The backup PIN entry screen will appear if you have a backup PIN set on your old device.
- See About the backup PIN to set one up.
11. On the "Your chat history is being restored" screen, tap Continue.
12. Choose whether to add friends from your device's contacts, then tap
.13. For users in Japan, choose whether to verify your age.
Note: The age verification screen will appear if you have not verified your age.
14. Confirm the "Regarding Usage of Your Information" consent screen.
Note: In some cases, this screen won't appear.
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