You will receive a notification when you log in to LINE, LINE STORE or some of LINE’s related app services. If you received a login notification even though you did not log in to any of the above, we recommend that you take the following precautions.
Disable logins from other devices
By turning off Allow Login, you will not be able to log in to other versions of LINE such as PC, iPad, etc.
1. Go to the More tab > tap Settings > Accounts.
2. Turn off Allow Login.
We also recommend changing your password. To change your password, please see this article.
If you do not recall logging in to your LINE account, a third party may have entered your email address and password.
If you received notifications even though you did not log in to your account, please see the set of instructions below that correspond to your situation.
I. If you can still use your LINE account
A third party may have attempted to log in to your LINE account from another smartphone. Please change your password.
To change your password, please see this article.
II. If you can no longer use your LINE account
A third party may be using your LINE account. You can retrieve your LINE account by logging in to it again on the smartphone you have been using it on within 24 hours of receiving the notification.
To log in to your account, please follow the steps below.
1. Start LINE and tap Log in.
2. Enter the email address and password registered to your account and tap OK, or select Login with Facebook. Please change your password after logging in.