Announcements

Updated: December 3, 2024

Support for LINE smartphone app versions earlier than 12.18.0 has ended as of November 5, 2024.

You'll no longer be able to use LINE with any version earlier than 12.18.0. Please check the information below based on the version of iOS or Android you're using.

iOS version 14/Android version 7.0 or later:
You can continue using the LINE app by updating it to version 12.18.0 or later.

iOS version 13.7.0/Android version 6.0.1 or earlier:
You will be unable to use the LINE app because you cannot update it to version 12.18.0 or later.
Note: You can use the LINE app by updating to iOS version 14/Android version 7 or later.

 

If you're unable to update LINE on iOS version 14/Android version OS 7.0 or later, refer to the following Help article.

 

I can't install/update LINE


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If you're using iOS version 14.0 or later:
If a pop-up saying "Download an older version of this app?" appears, but you are unable to download the app, even after tapping Download, see whether or not you changed your Apple Account (formerly Apple ID) from the one you used when you installed the LINE app.

If you changed Apple Accounts You need to re-install the LINE app with your current Apple Account. However, you cannot do so with your current setup. Please consider changing to a model that can run the app with an OS meeting our recommended system specifications.
Note: You can only install the latest version of LINE on the App Store.

If you didn't change Apple Accounts Log out of your Apple Account from your device's Settings, then log in again and try checking if it's possible to update LINE. If the issue persists after logging in with your Apple Account again, please contact Apple.

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