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LINE usage environment

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Recommended system specifications for LINE toggle
Smartphones • iOS: 14.0 or later
• Android: 8.0 or later

PCs • Windows 10 or later
• Mac OS X 10.14 or later
• Chrome browser version 42 or later
Note: You cannot sign up for a new account with LINE for PC.

iPads • iPadOS 14.0 or later

Smartwatches • Apple Watch: watchOS 7 or later
• Wear OS by Google (formerly Android Wear): LINE 12.3.0 or later; Android 8 or later; Wear OS 3.0 or later
Note: You cannot sign up for a new account on a smartwatch.

Although not recommended, you can use the following versions of LINE on older OSes.
Note: Some features cannot be used on older OSes.

iOS • iOS 13.0 to 13.7: Up to LINE 12.4.0
• iOS 12.0 to 12.5.6: Up to LINE 11.17.0
• iOS 11.0 to 11.4.1: Up to LINE 10.17.0
Note: You cannot use the app with iOS 10.3.4 or earlier.

Android • Android OS 7.0 to 7.1.2: Up to LINE 12.18.0
• Android OS 6.0 to 6.0.1: Up to LINE 11.15.0
• Android OS 5.0 to 5.1.1: Up to LINE 11.5.0
Note:
- You cannot use LINE with Android OS 4.4.4 or earlier.
- Even if you're using Android OS 8.0 or later, you may not be able to install LINE from the app store offered by your device manufacturer or mobile service provider in some cases.

PC • Windows 7 and 8: Up to LINE 6.7.0

LINE is not supported on the following devices:
• iPod touch
• WALKMAN
• SmartTV BOX
• Fire OS devices such as Kindle
• PHS devices
• Simulators/emulators (virtual environments)
• Android tablets
• Devices with a custom OS

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Important announcement: Support is ending for LINE versions up to 10.16.4 toggle
Support for versions up to 10.16.4 of the LINE app will end on November 1, 2022. After support has ended, you can continue using LINE by updating to version 10.17.0 or later.

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Can I create another LINE account with the information registered to my current account? toggle
A phone number, email address, or Facebook account cannot be registered to more than one LINE account at the same time. When you register the same information to a new account, it is removed from the account it was previously used with.

A LINE account needs to be registered with a phone number or Facebook account at all times. If an account is no longer linked with either of these after information has been removed, it will become inaccessible.
Note: When an account becomes inaccessible, its friends, chats, and other data is deleted and cannot be recovered.

Take care not to use the same information registered to an account you're currently using if you make an account on another device. If you want to create multiple LINE accounts, you need to register them with different information and use them on separate devices.
Note: Only one LINE account is meant to be used per device.

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Is LINE completely free? toggle
All of LINE's basic features can be used for free.
Note: Some items, such as Coins and Stickers, must be purchased to use in LINE.

Please understand that you will need to pay for any data usage fees that you may be charged depending on the data plan you have with your mobile phone carrier. You may be charged every time you connect to the service if you are paying for only the amount of data you use. For this reason, we recommend signing up for a flat-rate data plan if you don't already have one.

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Can I use LINE overseas? toggle
All of LINE's features can be used for free, even when you're overseas. 

Also, there are no fees for using LINE with someone who lives in another country.

Please understand, however, that you will need to pay for any data usage fees incurred, even when using the app overseas. These fees will depend on the data plan you have with your mobile service provider, but international data usage fees may differ from your regular plan, so make sure to check your mobile contract or inquire with your mobile service provider for details.

If you want to keep using your current LINE account with a phone number from a different country, see this Help article.

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Checking your version of LINE toggle
To check which version of LINE you're using: 
1. Tap the Home tab > Settings.
2. Tap About LINE.
3. Check the Current version.

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When will you add support for devices that are currently not supported? toggle
We are unable to provide information regarding which devices are planned to be supported in the future, or when support may be offered.

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Using the same account on more than one device toggle
With the smartphone version of LINE, the same account cannot be used on multiple devices. Only one phone number or email address can be used to verify one account per device. If you register the same phone number on a different device, the account on your previous device will automatically be deleted and you will no longer be able to use it.

You can use the same account on the PC and iPad versions of LINE by logging in with the same email address.


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Changing the LINE app language setting toggle
To change the LINE app language setting: 
1. From the Home tab, tap Settings > Language.
2. Tap the language you want to use then Save.

All displays in the LINE app will prioritize the language you selected.
Note: Changing the LINE app language will not affect your device's language settings.

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If you've been using the LINE app with HUAWEI AppGallery toggle
The LINE app will no longer be available to update or download on HUAWEI AppGallery from April 7, 2022.

If you want to update or install the LINE app, download the latest APK file here.
Note: Devices using HUAWEI AppGallery do not support Google Mobile Services (GMS), so you will not be able to use push notifications and some other features, even if you install the APK file from the link above.

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