고객센터

Visa LINE Pay 신용카드란 무엇인가요?

(죄송합니다. 이 도움말은 한국어로 제공되지 않습니다.)

A Visa brand credit card with all of the perks of LINE Pay, the Visa LINE Pay credit card can be used in over 200 countries and regions around the world.

• Make payments at LINE Pay merchants without adding money to your LINE Pay balance in advance.

• Earn Points after linking your Visa LINE Pay credit card to LINE Pay.

- Points for Add & Pay

Before 11:59 pm on April 30, 2021: Depending on your level, payments made at LINE Pay merchants using Add & Pay earn back 1-3% of your purchase total as Points. (The My Level system has ended as of 11:59 pm on April 30, 2021.)

After 12 am on May 1, 2021: Payments made with your Visa LINE Pay credit card using Add & Pay earn back 0.5% of your purchase total as Points.

- Points for credit card purchases

Credit card purchases made at Visa merchants earn back 3% of your purchase total as Points.

Note: The first-year perks for the Visa LINE Pay credit card have ended as of 11:59 pm on April 30, 2021. Credit card purchases made between 12 am on May 1, 2021 to April 30, 2022 will earn back 2% of your purchase totals as Points.

About LINE Points eligibility

You need to link your Visa LINE Pay credit card to LINE Pay to receive Points.

About the annual credit card fee

There is no annual fee for the first year. After the first year, there is an annual fee of JPY 1,375 (including tax); however, you will not be charged the annual fee if you make at least one credit card purchase a year.

Visa LINE Pay 신용카드 신청 방법을 알려주세요.

Visa LINE Pay 신용 카드 신청 자격을 알려주세요.

Visa LINE Pay 신용카드를 신청하면 언제 받을 수 있나요?

Visa LINE Pay 신용카드를 LINE Pay 계정에 등록하려면 어떻게 해야 하나요?

Visa LINE Pay 신용 카드는 여러 장 등록할 수 있나요?

충전 & 결제란 무엇인가요?

Visa LINE Pay 신용카드 사용 방법을 알려주세요.

(죄송합니다. 이 도움말은 한국어로 제공되지 않습니다.)

You can use your Visa LINE Pay credit card at LINE Pay or Visa merchants.

LINE Pay merchants

By registering a Visa LINE Pay credit card to your LINE Pay account, you can use Add & Pay to make code payments, online payments, and payments using the Pay bill feature.

See this Help article for information on registering your credit card, and this Help article for details about Add & Pay.

Visa merchants

For information on how to use your Visa LINE Pay credit card at Visa merchants, see here (only available in Japanese).

By adding your card to Apple Pay, you can also make:

• iD payments.

• Visa contactless payments.

• Online payments at stores where Apple Pay is accepted.

Note: You won't earn Points if your Visa LINE Pay credit card isn't registered to your LINE Pay account.

When you add the Visa payment method to Apple Pay, the Visa brand logo will appear as the image for your Visa LINE Pay credit card in Apple Wallet on your iPhone. If you don't see the logo, delete your card and add it once again by following the steps below.

Note: The Visa payment method will not be added if you only enter the security code after deleting your card.

1. In Apple Wallet, tap "+" > Continue > Credit or Prepaid Card > Enter Card Details Manually.

2. Enter your credit card information and tap Next.

이 내용이 도움이 되었나요?

Visa LINE Pay 신용카드 사용 한도를 알려주세요.

충전&결제에서도 할부나 리볼빙이 가능한가요?

결제한 금액은 언제 청구되나요?

LINE 포인트는 언제 적립되나요?

Visa LINE Pay 신용카드의 이용 명세서를 확인하고 싶어요.

Visa LINE Pay 신용카드로 LINE Pay 잔액을 충전할 수 있나요?

결제를 취소하면 언제 환불되나요?

(죄송합니다. 이 도움말은 한국어로 제공되지 않습니다.)

It can take a few days or up to several months to receive refunds for canceled Add & Pay payments or card payments made at Visa merchants.

Note: The refund will not be made to your LINE Pay balance.

Also, a refund cannot be issued until the cancelation has been processed by the merchant. You can check the cancelation status for online payments in the relevant online service's purchase history.

For Add & Pay

Refunds are issued once a payment has a "Transaction complete" date in its Purchase Details. To check a payment's details, go to the LINE Pay main menu and tap History > the payment.

If you cancel a payment that used Points, the Points will be refunded along with the amount used from Add & Pay.

For credit card purchases at Visa merchants

Refunds will be issued in one of the following ways:

• The refund amount will be subtracted from the billed amount on the payment date, canceling out the payment amount.

• You will be charged on the payment date, then receive a refund on the payment date the following month.

For more information, see here (only available in Japanese).

이 내용이 도움이 되었나요?

Visa LINE Pay 신용카드를 사용해도 포인트가 늘어나지 않아요.

(죄송합니다. 이 도움말은 한국어로 제공되지 않습니다.)

Points are issued within a few days of the date you see in your history on the Vpass online service for Sumitomo Mitsui credit card holders. (Only available in Japanese.)

Note:

- This also applies to Add & Pay payments.

- It can take a few days or up to several months to complete a transaction with some merchants.

- You need to log in to your Vpass account to check your payment history.

- To check the names of merchants where you made Add & Pay payments, go to the LINE Pay main menu and tap History.

To check your Point balance and history, go to the LINE main menu > Wallet > LINE POINT CLUB.

Points will not be issued for any purchases made with your Visa LINE Pay credit card before it has been registered to your LINE Pay account, so make sure to register your card before you start using it.

If you're registering a newly issued Visa LINE Pay credit card to your LINE Pay account, make sure to delete the card that you were using previously first. For the steps to register/delete a credit card, see this Help article.

Additionally, some types of payments are not eligible to receive Points. See this Help article for details.

Note: You will not be issued Points if your LINE account's verified country is changed from Japan to any other country before Points are issued.

이 내용이 도움이 되었나요?

Visa LINE Pay 신용카드로 결제했는데 LINE으로 알림이 오지 않아요.

Visa LINE Pay 신용카드를 발급 받으려면 LINE Pay 카드나 Visa LINE Pay 선불카드는 해지해야 하나요?

Visa LINE Pay 신용카드를 LINE Pay 계정에 등록할 수 없어요.

충전&결제를 사용할 수 없어요.

(죄송합니다. 이 도움말은 한국어로 제공되지 않습니다.)

You can use Add & Pay with:

• Code payments.

• Payments using the Pay bill feature.

• Online payments.

Add & Pay cannot be used with:

• LINE financial services (e.g. LINE Securities, BITMAX, LINE Pocket Money, and LINE Smart Invest).

• App Store & iTunes Gift Card purchases from My Card.

• ANA cards issued by Sumitomo Mitsui Card (SMBC).

• Credit cards other than the Visa credit cards issued by Sumitomo Mitsui Card (SMBC).

Note: You may not be able to use Add & Pay at some LINE Pay merchants.

When using Add & Pay, make sure to check your spending limit in advance.

To check LINE Pay spending limits, see this Help article.

To check spending limits for Visa LINE Pay credit cards and Visa credit cards issued by Sumitomo Mitsui Card (SMBC) (excluding ANA cards), see the Vpass online service for Sumitomo Mitsui credit card holders. (Only available in Japanese.)

Note: You'll need to log in to your Vpass account.

If you canceled an Add & Pay transaction, it can take a few days or up to two months for the cancelation to be reflected in the spending limit for the card you used.

이 내용이 도움이 되었나요?

Visa LINE Pay 신용카드 초년도 3% 환원은 언제까지인가요?

Visa LINE Pay 신용카드는 LINE Pay 계정에 등록하지 않아도 사용할 수 있나요?

Visa LINE Pay 신용카드가 도난/분실/파손되었어요.

Visa LINE Pay 신용카드를 해지하고 싶어요.

(죄송합니다. 이 도움말은 한국어로 제공되지 않습니다.)

You can cancel your Visa LINE Pay credit card via the Vpass online service offered for Sumitomo Mitsui credit card holders (only available in Japanese).

Note:

- You'll need to log in to your Vpass account.

- Canceling your Visa LINE Pay credit card doesn't delete your LINE or LINE Pay account.

Before canceling your credit card, be sure to confirm the information below.

If you have any pre-approved payments for a LINE Pay merchant

Your pre-approved payment contracts will be deleted with the cancelation of your credit card. Check the current status of your payments by going to the LINE Pay main menu and choosing Settings > Pre-approved payment.

Note: To change or cancel a pre-approved payment, contact the merchant that appears.

If your LINE POINT CLUB level is Platinum

Be aware that your level will drop to Gold or lower the month after you cancel your Visa LINE Pay credit card.

Note: You must have a Visa LINE Pay credit card added to your LINE Pay account for your level to be Platinum.

If your LINE Pay payment method is set to Add & Pay

After canceling your Visa LINE Pay credit card, you will no longer be able to use Add & Pay.

When making online, Pay bill, or code payments at LINE Pay merchants, be sure to change the payment method in the LINE Pay main menu to LINE Pay balance.

For information on deleting your JCB brand LINE Pay card, see this Help article.

See this Help article for the steps to delete your Visa LINE Pay prepaid card.

For details about deleting your LINE Pay account, see this Help article.

이 내용이 도움이 되었나요?

LINE Pay를 해지해도 Visa LINE Pay 신용카드를 사용할 수 있나요?

Visa LINE Pay 신용카드를 해지하면 LINE 포인트는 없어지나요?

Visa LINE Pay 신용카드 디자인은 변경할 수 있나요?

Visa LINE Pay 신용카드를 신청할 수 없어요.

Visa LINE Pay 신용카드 신청 내용을 변경하거나 취소하려면 어떻게 해야 하나요?

Visa LINE Pay 신용카드를 Apple Pay나 Google Pay에 등록할 수 있나요?

Apple Pay나 Google Pay로 결제해도 포인트는 적립되나요?

Visa LINE Pay 신용카드는 가족 카드를 신청할 수 있나요?

Visa LINE Pay 신용카드의 ETC 카드는 신청할 수 있나요?

Visa LINE Pay 신용카드 청구 금액을 LINE Pay 잔액이나 LINE 포인트로 지불할 수 있나요?

Visa LINE Pay 신용카드의 포인트 적립 대상에서 제외되는 결제를 알려주세요.

(죄송합니다. 이 도움말은 한국어로 제공되지 않습니다.)

Typical transactions that earn Points

Tap or click to enlarge the table.

(1) Some transactions are not eligible for Points.

(2) Points are issued for up to JPY 50,000 per transaction. If a payment amount exceeds JPY 50,000, Points will not be issued for the excess amount.

(3) National pension plan payments are not eligible for Points.

Typical transactions that do not earn Points

Tap or click to enlarge the table.

(4) As a general rule, Points are not issued for payments covered by health insurance. Points may be awarded for some out-of-pocket medical expenses, but we are unable to respond to individual inquires about which medical institutions/payments are eligible.

(5) For details about which products can be purchased with a credit card, contact your post office directly.

Additionally, Visa LINE Pay credit card payments for some services and products are not recognized as eligible for Points by Sumitomo Mitsui, Visa, or LINE Pay. In these cases, you will know that your payment was not eligible if you do not receive Points.

이 내용이 도움이 되었나요?

Visa LINE Pay 신용카드를 사용한 적이 없는데 결제 알림 메시지가 왔어요.

(죄송합니다. 이 도움말은 한국어로 제공되지 않습니다.)

When a temporary charge is made to your Visa LINE Pay credit card, you'll receive a notification from the merchant.

Note: You'll see the details of the temporary charge in the LINE Pay main menu when you tap History > the payment.

Also, with some merchants, certain payments are processed at a later date instead of at the time you use your card. You may be charged later on for:

• Online shopping (e.g. Amazon).

• Recurring payments (e.g. utility payments, monthly fees, subscription fees).

• Temporary charges for small amounts (e.g. JPY 11, JPY 100) to confirm the validity of your card.

• Hotel reservations, item pre-orders, and other similar transactions.

Please confirm whether you remember making the payment based on the merchant that charged you and the total amount.

Note: The name of the shopping center or management company may appear instead of the actual merchant where your card was used.

Payments are not finalized at the time notifications are sent out, so they will not immediately appear in your transaction history on Vpass. Once a payment is finalized on the merchant side, the merchant's name and the final payment amount will appear in your Vpass transaction history.

Note: It can take a few days or up to several months for payments to be finalized.

Please contact Sumitomo Mitsui Card if you don't remember making a payment at the merchant or for the amount that appears in your Vpass transaction history. If you want to temporarily cancel the use of your card, see here. (Only available in Japanese.)

If you have any questions about the amount you were charged or the breakdown of charges, please contact the merchant directly.

LINE

고객센터

무엇을 도와드릴까요?

Visa LINE Pay 신용카드

Visa LINE Pay 신용카드란 무엇인가요?

Visa LINE Pay 신용카드 신청 방법을 알려주세요.

Visa LINE Pay 신용 카드 신청 자격을 알려주세요.

Visa LINE Pay 신용카드를 신청하면 언제 받을 수 있나요?

Visa LINE Pay 신용카드를 LINE Pay 계정에 등록하려면 어떻게 해야 하나요?

Visa LINE Pay 신용 카드는 여러 장 등록할 수 있나요?

충전 & 결제란 무엇인가요?

Visa LINE Pay 신용카드 사용 방법을 알려주세요.

Visa LINE Pay 신용카드 사용 한도를 알려주세요.

충전&결제에서도 할부나 리볼빙이 가능한가요?

결제한 금액은 언제 청구되나요?

LINE 포인트는 언제 적립되나요?

Visa LINE Pay 신용카드의 이용 명세서를 확인하고 싶어요.

Visa LINE Pay 신용카드로 LINE Pay 잔액을 충전할 수 있나요?

결제를 취소하면 언제 환불되나요?

Visa LINE Pay 신용카드를 사용해도 포인트가 늘어나지 않아요.

Visa LINE Pay 신용카드로 결제했는데 LINE으로 알림이 오지 않아요.

Visa LINE Pay 신용카드를 발급 받으려면 LINE Pay 카드나 Visa LINE Pay 선불카드는 해지해야 하나요?

Visa LINE Pay 신용카드를 LINE Pay 계정에 등록할 수 없어요.

충전&결제를 사용할 수 없어요.

Visa LINE Pay 신용카드 초년도 3% 환원은 언제까지인가요?

Visa LINE Pay 신용카드는 LINE Pay 계정에 등록하지 않아도 사용할 수 있나요?

Visa LINE Pay 신용카드가 도난/분실/파손되었어요.

Visa LINE Pay 신용카드를 해지하고 싶어요.

LINE Pay를 해지해도 Visa LINE Pay 신용카드를 사용할 수 있나요?

Visa LINE Pay 신용카드를 해지하면 LINE 포인트는 없어지나요?

Visa LINE Pay 신용카드 디자인은 변경할 수 있나요?

Visa LINE Pay 신용카드를 신청할 수 없어요.

Visa LINE Pay 신용카드 신청 내용을 변경하거나 취소하려면 어떻게 해야 하나요?

Visa LINE Pay 신용카드를 Apple Pay나 Google Pay에 등록할 수 있나요?

Apple Pay나 Google Pay로 결제해도 포인트는 적립되나요?

Visa LINE Pay 신용카드는 가족 카드를 신청할 수 있나요?

Visa LINE Pay 신용카드의 ETC 카드는 신청할 수 있나요?

Visa LINE Pay 신용카드 청구 금액을 LINE Pay 잔액이나 LINE 포인트로 지불할 수 있나요?

Visa LINE Pay 신용카드의 포인트 적립 대상에서 제외되는 결제를 알려주세요.

Visa LINE Pay 신용카드를 사용한 적이 없는데 결제 알림 메시지가 왔어요.

Visa LINE Pay 신용카드로 100엔(11엔 등 소액)이 결제됐다는 알림 메시지를 받았어요.

Visa LINE Pay 신용카드 결제 금액이 이중으로 청구되었어요.

Visa LINE Pay 신용카드로 이미 결제한 거래인데 알림이 한번 더 왔어요.