LINE Pay는 어떤 서비스인가요? toggle
(죄송합니다. 이 도움말은 한국어로 제공되지 않습니다.)

LINE Pay is a smartphone digital wallet service offered by LINE. You can use it to shop both online and offline by adding money to your LINE Pay balance in advance or adding a credit card.

For details about using LINE Pay, see here (only available in Japanese).
Note: To sign up for LINE Pay, you need a LINE account that is registered with a Japanese phone number.

By verifying your identity, you can convert your LINE Cash account to a LINE Money account and get access to features for sending and withdrawing money.

Related Help articles:

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LINE Pay 카드와 Google Pay(QUICPay+)에 대해 알려주세요. toggle
(죄송합니다. 이 도움말은 한국어로 제공되지 않습니다.)

See the LINE Pay card Help page for more information.

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이용 권장 환경을 알려주세요. toggle
LINE Pay 이용 권장 환경은 아래와 같습니다.
iOS 12.0 이상
Android OS 5.0 이상
- Google Chrome 버전 30 이상 
- Microsoft Internet Explorer 버전 11 이상 
- Mozilla Firefox 버전 27 이상 
이용을 위해 LINE 권장 환경도 함께 확인해 주세요.
비밀번호를 다시 설정하려면, 전화 인증을 통해 인증번호를 받아야 하므로 LNE 계정에 통화가 가능한 전화번호가 등록되어 있어야 합니다.

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LINE Pay를 이용할 때 수수료가 드나요? toggle
(죄송합니다. 이 도움말은 한국어로 제공되지 않습니다.)

There are no service charges for making payments with LINE Pay, adding money to your LINE Pay balance, or sending money to friends on LINE. However, there are service charges for the following features.

• LINE Pay balance withdrawals: JPY 220 per withdrawal
• Wire transfers: JPY 176 per transfer
• Pay bill
Note: For more information on Pay bill service charges, see this Help article.

There are also separate service charges for merchants using LINE Pay. For details, see the LINE Pay Merchant website.

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LINE Pay는 안전한가요? toggle
LINE Pay는 제삼자에 의한 부정 이용을 방지하기 위해 LINE 계정과는 별도로 비밀번호를 설정할 수 있습니다.
LINE Pay 비밀번호는 스마트폰을 도난당하거나, 분실했더라도 고객님의 LINE Pay 계정을 보호하기 위한 수단입니다.
* LINE Pay 비밀번호를 설정하지 않은 경우는 안전한 서비스 이용을 위해 LINE Pay 비밀번호를 설정해 주세요.

비밀번호를 잠금 설정하는 것으로 고객님의 잔액 및 카드 정보를 보호할 수 있습니다.

비밀번호 잠금 설정 방법은 아래를 확인해 주세요.

<비밀번호 잠금 설정 방법>
1) LINE Pay 메인 메뉴 설정 > 비밀번호 선택
2) 잠금설정을 눌러 설정을 켜기

또한, LINE Pay는 높은 수준의 암호화 기능을 제공하며, 결제 시 개인 정보와 결제 정보를 피싱 공격등으로 부터 보호하고 있습니다. 또한, 사용자 정보와 LINE Pay 등록 정보를 이중으로 확인하는 기능을 적용하고 있습니다.
결제 시 스마트폰에서 LINE Pay를 실행하여 고객님께서 직접 처리를 진행해야 결제할 수 있게 되어 있습니다.
이 경우, 화면 상단에 고객님의 LINE 프로필 정보가 표시되며, LINE Pay에 의한 결제라는 것을 확인할 수 있습니다.
* 외부 피싱 사이트에서는 고객님의 프로필 정보가 표시되지 않습니다.

만약, 스마트폰을 분실한 경우, 고객센터로 문의해 주시면 LINE Pay 이용을 중지할 수 있으니 안심해 주세요.
또한 이용 중지 해제를 원하시는 경우, 고객님의 스마트폰에서 직접 이용 중지를 해제할 수 있습니다.

LINE Pay 이용 중지 처리를 원하신다면 여기를 확인한 후 문의해 주세요.
* Visa LINE Pay 신용카드가 분실/도난되신 경우는 여기를 확인해 주세요.

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LINE Cash와 LINE Money는 무엇인가요? toggle
(죄송합니다. 이 도움말은 한국어로 제공되지 않습니다.)

There are two types of LINE Pay accounts. The features available depend on which account type you have.
Note: You can also make payments using LINE Pay without signing up for an account. For details, see this Help article.

LINE Cash account
This account type is for users who have not completed verifying their identities on LINE Pay.

With a LINE Cash account, you can make purchases using your LINE Pay balance (once you've added money to it) or a registered credit card. Having either of the following cards issued will allow you to make purchases at Visa merchants.
Note: You can have both cards issued.

• Visa LINE Pay prepaid card (only for use with online Visa merchants in Japan)
• Visa LINE Pay credit card

In addition to making payments, the only available features are Request Money and Split Bill Request. You cannot send money to your friends on LINE.

LINE Money account
This account type is for users who have completed verifying their identities on LINE Pay.
Note: For information on verifying your identity to use LINE Money, see this Help article.

When you verify your identity, your limits for adding, withdrawing, and spending money are raised. For more information, see this Help article.

 You can also use the following features:
• Send money to friends on LINE
• Make withdrawals from your LINE Pay balance
• Make wire transfers
• Use a Visa LINE Pay prepaid card with online Visa merchants outside of Japan

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LINE Money 이용을 위한 본인 확인 방법을 알려주세요. toggle
(죄송합니다. 이 도움말은 한국어로 제공되지 않습니다.)

- As of September 16, 2020, temporary restrictions have been placed on registering bank accounts and adding money to LINE Pay for some banks.
- If you see a message saying that service has been restricted after selecting your bank account, please consider verifying your identity with your smartphone.
- For information on which banks are subject to restrictions and other details, see Notices in the LINE Pay main menu.

To use LINE Money, you need to first verify your identity. From the LINE Pay main menu, tap Settings > Identity verification and choose one of the verification methods listed below.
- If you haven't set a passcode, you must set one after agreeing to the Terms of Use.
- Your identity verification request will be canceled if you unsuccessfully try to transfer your LINE account (e.g. after changing devices).

Bank account verification
Verify your identity by linking your bank account to LINE Pay. See this Help article for details.

Some banks do not support this identity verification method. If this is the case, you may be asked to verify your identity with your smartphone before linking your account. Please follow the steps in the section below to do so.

Verify with your smartphone
Use any of the acceptable forms of photo ID listed below and follow the on-screen instructions to verify your identity. You need to take a photo of the side of your ID. For more information about taking the photo, see this post on LINE Pay's official blog (only available in Japanese).
Note: This option may not be available on some devices.

• Driver's license
• Driving history certificate (運転経歴証明書)
• Japanese passport
Note: Japanese passports without the "Information on Bearer" page are not accepted.
• Individual Number ("My Number") card
Note: Individual Number notification cards are not accepted.
• Residence card
• Special permanent resident certificate

Once you've finished verifying your identity with your smartphone, you'll receive a notification from the LINE Pay identity verification (LINE Pay本人確認) account, and you'll be able to send money and use other LINE Money services.
Note: You need to use LINE version 9.6.5 or later (iOS) to verify your identity with this option.

Important: As of February 14, 2020, we are no longer accepting identity verification applications via postcard.

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휴대폰으로 본인 인증이 완료되지 않아요. toggle

(죄송합니다. 이 도움말은 한국어로 제공되지 않습니다.)


The Verify with your smartphone option can take a few minutes or up to five days to complete.
Note: It may take longer depending on the volume of requests we receive.

Once completed, the LINE Pay Identity Verification (LINE Pay本人確認) account will contact you with your results via a message on LINE. For details regarding your results, check the link in the chat message.

If your application is not successful, make sure:
• Your name and address are written exactly as they appear on your ID.
Note: Be sure to also enter the building name and apartment number.
• Your entire ID is visible and all the details are clear.
• There is no glare in the photo of your ID.
• To take a photo of your ID in a way so that its thickness can be confirmed.
• To take photos of both sides of your ID if required.
Note: We cannot accept a photo of only the front or back of the ID, or photos of one side from two different IDs.
• To attach photos of the personal data page and the "Information on Bearer" page if you're using your passport.
Note: Your application will not be accepted if we cannot confirm the "Information on Bearer" page.

For more information on how to verify your identity, see this blog post (only available in Japanese).

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