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Logging in and out

How do I log out of the PC version of LINE? toggle
To log out of the PC version of LINE, please follow the steps below: 

1. Click the cogwheel icon.
Note: For the Chrome version of LINE, click the down arrow next to LINE on the top of the screen.
2. Click Log out.

If you are logged in to the PC version of LINE with an account you created on the smartphone app, you can also log out from the smartphone version by following the steps below: 

1. Tap More > Settings.
2. Tap Account > Devices.
3. Tap Log out.

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I was suddenly logged out of LINE on PC toggle
You may be logged out of the PC version of LINE if:

• Your account was logged into from another PC.
• The email address and password used to log in to your account were changed on the smartphone version of LINE.
• You were logged out from the smartphone version of LINE.
• The account was deleted from the smartphone version of LINE.
• You were disconnected from the network.
• You didn't use the app for a certain amount of time.

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I forgot my password toggle
If you forgot your password, follow the steps below to reset it.

1. Start LINE for PC.
2. At the bottom of the email login screen, click Reset Password.
3. Enter your registered email address and click OK.

If you don't receive the password reset email, see here.

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Logging in to the PC version of LINE toggle
You can log in to the PC version of LINE with the following methods:


Note: You can only log in with a phone number if you signed up from the PC version of LINE.

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An identity verification code appears toggle
We have added enhanced security to LINE for PC to prevent unauthorized LINE logins.

If you see a verification code when you log in to LINE for PC, you will need it to verify your identity on the smartphone version of LINE.

To verify your identity:
1. Start LINE for PC.
2. Log in using your email address or the QR code option.
Note: The verification code will appear on LINE for PC after entering your email address and password or scanning the QR code.
3. Start LINE on your smartphone and enter the verification code that appears on LINE for PC.

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Logging in to LINE on your iPad or PC using your smartphone's unlock method toggle
See below for the steps to log in to LINE using your smartphone's unlock method.

When logging in to LINE with your smartphone's unlock method for the first time:
1. Start LINE for iPad or LINE for PC.
2. Enter the phone number registered to your LINE account and select Log in with smartphone.
3. Select Show verification code.
4. Start the smartphone version of LINE.
5. Select the Home/Friends tab > Settings > Account > Pair a new device.
6. Enter the six-digit verification code that appears on LINE for iPad or LINE for PC into your smartphone.
7. Use your smartphone's unlock method when prompted to do so.

When logging in after the first time:
1. Start LINE for iPad or LINE for PC.
2. Enter the phone number registered to your LINE account and select Log in with smartphone.
3. Start the smartphone version of LINE.
4. Use your smartphone's unlock method when prompted to do so.

"Login successful!" will appear when you're logged in. The LINE official account will also send a login notification message to you in the smartphone version of LINE.
Note: For details about the content of this notification, see this Help article.

For more information about your smartphone's unlock method, see this Help article.

For information on how to set up LINE so you can use your smartphone's unlock method for logging in, see this Help article.

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Required settings for logging in to LINE for iPad or PC with your smartphone's unlock method toggle
To be able to log in to your LINE account on an iPad or PC using your smartphone's unlock method, you need to: 
• Set an unlock method on your smartphone.
• Allow your smartphone's unlock method to be used for logins in the LINE app. 

Setting an unlock method on your smartphone
For iOS:

For Android:
Check your phone manufacturer's website for details on how to set an unlock method.

Note: LINE will never save your unlock method.

Allowing your smartphone's unlock method to be used for logins in the LINE app
1. Tap the Home/Friends tab > Settings > Account.
2. Tap Face ID/Touch ID for iOS or Device unlock method for Android > Enable

You'll know setup is complete when you see Unlink in the field for Face ID/Touch ID or your smartphone's unlock method.

Using your smartphone unlock method to log in is more secure because you are the only person who can use it.

You can increase your account security even more by not allowing logins with an email address and password. To only allow your account to be logged in to with your smartphone's unlock method or a QR code, tap the Home/Friends tab > Settings > Account and turn Log in with password OFF.
Note: Turning Log in with password OFF will not log you out of any devices you're already logged in to.

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Disabling your smartphone's unlock method for logging in to LINE toggle
To disable your smartphone's unlock method for logging in to LINE: 
1. Start the smartphone version of LINE.
2. Tap the Home/Friends tab > Settings > Account.
3. Tap Face ID/Touch ID for iOS or Device unlock method for Android > Disable.

When you disable your smartphone's unlock method for logging in to LINE, you'll be logged out of your account on iPad and PC. To use your account on an iPad or PC again, log in with your email address and password or with a QR code.

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About using your smartphone's unlock method to log in to LINE toggle
You can log in to LINE more securely by using your own device unlock method that you've set up on your smartphone.

To use this login method, you must: 
• Be using LINE version 10.18.0 or later.
• Be able to log in to LINE for iPad or LINE for PC (for Windows or Mac).

For the recommended system specifications, see this Help article.

Using your smartphone unlock method to log in is more secure because you are the only person who can use it. The device unlock methods that are available depend on your OS, and include facial and fingerprint recognition.
Note: LINE will never save your unlock method.

Related Help articles:

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Removing locks on your smartphone's unlock method toggle
If you make too many failed attempts at using your smartphone's unlock method, you will be locked out from using it. To remove a lock on your smartphone's unlock method, follow the steps below for your device.

Removing locks on iPhones
If Touch ID or Face ID are locked, you'll be prompted to enter your passcode when logging in. Enter your passcode and log in again with Touch ID or Face ID.

Removing locks on Android smartphones
If there is a lock on your biometric authentication method (e.g. fingerprint, eye, face), you can remove it with the PIN code or unlock pattern you set on your smartphone.

Important: Be sure to use the passcode configured on your smartphone, which is not the same as the passcode lock for LINE.

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