LINE STORE Help Center

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LINE STORE is a service which allows you to purchase LINE stickers as well as LINE Coins (virtual currency for LINE Games) from your smartphone or PC.

Available in LINE STORE:

- Paid items for LINE (e.g. stickers, themes, and emoji)

- LINE Manga Coins

- LINE MUSIC plans

- Virtual currency to purchase items in LINE Games

- LINE Talk Fortune Coins

- LINE PLAY Gems/Cash

Note: LINE PLAY Extra Hearts are not available on LINE STORE. Please purchase these from the app. We plan to expand the lineup of LINE Game items available in LINE STORE in the future.

Users without a credit card and who were unable to purchase paid items from Google Play (Android) or the App Store (iPhone) are now able to purchase them via LINE STORE using different payment methods.

Some items available in the LINE app are not available on LINE STORE. Please purchase these items from the LINE app.

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To purchase items or send them as gifts on LINE STORE, please follow the steps below.

To purchase items:

1. Go to LINE STORE > select the menu icon at the top left > Log in.

2. Select the item you want to purchase.

3. Select Purchase.

4. Choose your preferred method of payment from the Select payment method page and enter the information necessary to complete your purchase.

To send items as gifts:

1. Go to LINE STORE > select the menu icon at the top left > Log in.

2. Select the item you want to send.

3. Select Send as a gift.

4. Choose a friend and tap OK.

5. Select a gift message character > Send gift.

6. Choose your preferred method of payment from the Select payment method page and enter the information necessary to complete your purchase.

After completing the steps above, your friend will receive a notification message in LINE with the gift message character you chose.

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All items purchased in LINE STORE can be used in the LINE app and/or LINE family apps, such as LINE Game apps and LINE PLAY. For further details, please see the individual item pages inside LINE STORE.

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Only paid items are available in the LINE STORE. You cannot get free promotional items from the store.

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To purchase LINE game or family app items on LINE STORE, you need to link your LINE account to the relevant game/app.

By logging in with your LINE account from the screen that appears when you launch the relevant game/app, you can set up the link with your LINE account.

Please follow the steps below to check which apps you've linked your LINE account to.

1. Start the LINE app and tap the Home tab > Settings.

2. Tap Notifications.

3. Tap Authorized apps.

Tapping an app to which your LINE account is linked in the Authorized apps list lets you see detailed information about that app.

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Wish list lets you save and keep track of the items you want out of the stickers and themes that are sold on LINE STORE.

Now you can easily access the items you wanted to purchase or added to be purchased at a later time.

You can also share your wish list. It's the perfect way to drop gift hints to family and friends.

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To add items and view your wish list, please refer to the steps for each below.

Adding items to your wish list

1. Access LINE STORE from the browser on your PC or smartphone.

2. Select Log In from the top right of the screen or from the menu, and enter your email address and password registered to LINE.

3. Find the item you want to add to your wish list and select the heart icon.

Viewing your wish list

1. Access LINE STORE from the browser on your PC or smartphone.

2. Select Log In from the top right of the screen or from the menu, and enter your email address and password registered to LINE.

3. Select the heart icon at the top of the screen.

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To share your wish list, please refer to the steps below.

Sharing your wish list

1. Access LINE STORE from the browser on your PC or smartphone.

2. Select Log In from the top right of the screen or from the menu, and enter your email address and password registered to LINE.

3. Select the heart icon at the top of the screen > Share button.

4. Select Change Privacy Settings to change your privacy status to Public.

5. Choose to share your wish list on LINE (smartphone only), Facebook, or Twitter.

Stop sharing your wish list

1. Access LINE STORE from the browser on your PC or smartphone.

2. Select Log In from the top right of the screen or from the menu, and enter your email address and password registered to LINE.

3. Select the heart icon at the top of the screen > Settings button.

4. Change your privacy settings to Private.

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Bonus Credit refers to the following.

• Credit given when you purchase items on LINE STORE

• Bonus Credit given when you add LINE Credit with LINE Pay

• Bonus Credit added with a LINE Gift Code

• LINE Credit awarded by participating in a LINE STORE promotion

Bonus Credit has no expiration date and it can be used at a rate of one bonus Credit per JPY 1 in LINE STORE.

Items purchased with bonus Credit will be added as bonus items. Check with each service regarding expiration dates for bonus items and regulations.

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Services

What kind of service is LINE STORE?

Purchasing and sending items as gifts

Where can I use the items purchased from LINE STORE?

Can free items be purchased from LINE STORE?

I can't purchase LINE Game/Family App items

What is the wish list used for?

How to use your wish list

How to share your wish list

About bonus Credit