Help center

Stickers

Sending stickers as gifts

You can send a friend any sticker set with the Send as a gift button on its purchase page.

To send stickers as a gift:

1. Log in to LINE STORE and choose the sticker set you want to send.

2. Select Send as a gift.

3. Choose a friend and select OK.

4. Choose a gift message character, and select Send gift.

5. Select a payment method, then tap OK.

6. Enter the necessary information for your payment method.

The sticker set will be sent to your friend after you've completed the payment.

Note:

- If custom stickers are sent as a gift, only the recipient can edit the caption.

- Users with a version of LINE earlier than 9.4.5 cannot receive custom stickers. If you'd like to send custom stickers to someone using an earlier version, please ask them to update the LINE app.

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Why am I unable to use the stickers that I purchased?

In order to use stickers you have purchased from LINESTORE, you must download them inside the LINE app after you have purchased them.

If the stickers appear in your purchase history on LINE STORE but not in your purchase history within the LINE app, please restart the app and your device, then follow these steps:

1. Open the Settings page.
2. Tap Stickers.
3. Tap Purchase History.
4. Tap on the stickers you purchased in the store.
5. Tap Download.

If you are still unable to use the stickers after doing the above, please contact us via the Inquiry Form.

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Stickers displayed on LINE STORE and the LINE app are different.

Some of the stickers for sale inside the LINE app Sticker Shop are not displayed inside LINE STORE. For stickers that cannot be found in LINE STORE, please try purchasing them in the LINE app Sticker Shop.

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I have an issue with a creators' sticker set being sold

If you find a creators' sticker set for sale that you have an issue with, please follow the steps below to report it.

Note:
- To report an infringement of intellectual property (IP) or privacy rights, please contact us via this Inquiry Form.

- You need to log in to LINE STORE to send a report.

- The content creator won't be notified that you reported them.

1. Open the relevant sticker set and click Report at the bottom of the page.

2. Select a reason for reporting the stickers, then click Agree & send.

If the content you reported violates our Terms and Conditions of Use, we will take appropriate action. Please understand that we cannot provide you with the results of our investigation or any action that we take.

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Custom stickers

Custom stickers let you personalize them by adding your own captions.

Note:

- You can use custom stickers with LINE version 9.5.0 and later.

- Update LINE here.

To purchase custom stickers:

1. Log in to LINE STORE.

2. Select the custom stickers set you want to purchase.

3. Select Edit caption.

4. Enter a new caption and tap OK.

5. Review your caption on the preview screen and tap Purchase.

Note: The character limit for captions varies by sticker set.

You can also edit captions for custom stickers after downloading them. For the steps to edit custom sticker captions, see this Help article.

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Editing captions for custom stickers

You can edit the captions for custom stickers as many times as you like.

To edit captions, please follow the steps below on the LINE app.

1. Choose the custom stickers you want to edit from your list of sticker sets in a chat.

2. Tap Edit caption at the bottom of the sticker set.

3. Enter a new caption and tap Done.

4. Tap Save new caption.

Note: The character limit for captions varies by sticker set.

Editing a caption does not affect stickers that have already been sent.

You can also edit captions from the Sticker Shop and My Stickers in the LINE app.

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Message stickers

Message stickers let you personalize them by adding full sentences (up to 100 characters, including spaces).

Note:

- You can use message stickers with LINE version 10.3.0 and later.

- Update LINE here.

You can preview how your text will look before purchasing message stickers.

To preview message stickers:

1. Select the message sticker set you want to purchase.

2. Choose a sticker to preview.

3. Select Enter message under the sticker being previewed.

Enter your text and wait for it to automatically appear on the sticker.

Note:

- Previewed messages won't be saved.

- When you purchase the message sticker set, it will be downloaded with sample text.

After downloading message stickers, you can edit and save them in the LINE app. For the steps to edit message stickers, see this Help article.

Message stickers can be purchased just like any other type of sticker. For the steps to purchase stickers, see this Help article.

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Editing message stickers

You can change the text in message stickers as many times as you like.

To edit a message sticker:

1. Start the LINE app.

2. Open your list of sticker sets in a chat and choose the set with the message sticker you want to edit.

3. Select a sticker to edit.

4. Tap the pencil icon at the top left of the sticker preview.

5. Enter your text and tap Save.

Note:

- You can enter up to 100 characters (including spaces).

- Editing text will not affect message stickers that have already been sent.

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Help center

Search Help articles

Stickers

Sending stickers as gifts

Why am I unable to use the stickers that I purchased?

Stickers displayed on LINE STORE and the LINE app are different.

I have an issue with a creators' sticker set being sold

Custom stickers

Editing captions for custom stickers

Message stickers

Editing message stickers