Albums let you save collections of photos indefinitely to your device. For the basics of using albums, see below.
Note: You cannot use albums in multi-person chats. For information on how to turn a multi-person chat into a group, see the following Help article.
Creating albums
To create an album:1. Click the menu icon at the top of a chat > Albums.
2. Click + Create album.
3. Enter a name for the album and click "+".
4. Select the photos to add to the album and click Open.
5. Click Post.
Note:
- You can enter up to 50 characters for an album name.
- If you don't enter an album name, the name will be the date the album was created by default.
- The same album name cannot be used more than once in the same chat.
Adding photos to albums
To add photos to an album: 1. Click the menu icon at the top of a chat > Albums.
2. Click the menu icon to the right of the album name > Add photos.
3. Select the photos to add to the album and click Open.
You can post up to:
• 100 albums per chat.
• 1,000 photos per album.
• 300 photos per upload.
Note:
- There is a monthly limit to the number of photos that can be uploaded per user. This limit will be lifted at 12:00 am (UTC+9) on the first of the following month.
- This limit is scheduled to be implemented on September 1, 2023 (UTC+9).
Renaming albums
To rename an album: 1. Click the menu icon at the top of a chat > Albums.
2. Click the menu icon to the right of the album name > Rename album.
3. Enter a name for the album and click OK.
Note:
- You can enter up to 50 characters for an album name.
- The same album name cannot be used more than once in the same chat.
Saving albums or individual photos from albums
Saving entire albums of photos
1. Click the menu icon at the top of a chat > Albums.
2. Click the album you want to save.
3. Click Save all.
4. Select a folder to save the album to, then click Select Folder or Open.
Saving individual photos from albums
1. Click the menu icon at the top of a chat > Albums.
2. Click the album you want to save photos from.
3. Hover over the photo you want to save with your cursor and click the download icon.
Note: You can also select multiple photos by clicking the check icon at the top right of each photo.
4. Select a folder to save the photos to and click Save.
Deleting photos from albums
To delete photos from an album: 1. Click the menu icon at the top of a chat > Albums.
2. Click the photo you want to delete.
3. Click the menu icon at the top of the screen > Delete > Delete.
Note: Photos cannot be restored from an album once deleted.
Deleting albums
To delete an album: 1. Click the menu icon at the top of a chat > Albums.
2. Click the menu icon to the right of the album name > Delete album.
3. Click OK.
Note: Albums cannot be restored once deleted.
Sharing album photos
You can share photos saved in albums with friends or groups.
1. Click the menu icon at the top of a chat > Albums.
2. Click an album.
3. Select the photos you want to share, then click Share at the top of the screen.
4. Select who you want to send the photos to, then click Share.
Deleting album-related chat messages
When you create an album or add photos to an existing album, a message is sent to notify everyone in the relevant chat.
If you don't want anyone in the chat to be able to see one of these messages, you can delete it. To do so, right click/hold the Control key and click the message, then click Unsend > Unsend.
Note: You can unsend messages up to 24 hours after they were sent, regardless of whether they have been read or not.
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