If you're having trouble downloading or using stickers, try the following troubleshooting tips.
• Restart your device.
• Update the LINE app here.
• Check your network connection.
• Check the available amount of space on your device.
• Download the stickers again.
To delete and re-download your stickers:
1. Go to the Home tab > Settings > Stickers.
2. Tap Sticker set order > Delete next to the sticker > Delete.
3. Go back to Stickers.
4. Tap Purchase history > select the stickers in question, then tap Download.
If the issue persists after trying the steps above, please contact us using the Inquiry Form.