If you are having trouble downloading or using stickers, please try the following:
1. Restart your device.
2. Update the LINE app from the URL below:
3. Check your network connection.
4. Check the remaining storage space on your device.
5. Download the stickers again.
To delete and re-download stickers
a. Go to More > Settings > Stickers > Sticker Options.
b. Tap Remove next to the sticker > OK.
c. Go back to Stickers.
d. Tap Purchase History > select the stickers in question, then tap Download.
If the issue persists after trying the steps above, please contact us using the Problem Report Form.