If you are having trouble downloading or using stickers, please try the following:
• Restart your device.
• Update the LINE app here.
• Check your network connection.
• Check the available amount of space on your device.
• Download the stickers again.
To delete and re-download your stickers:
1. Go to More > Settings > Stickers > Sticker Options.
2. Tap Remove next to the sticker > OK.
3. Go back to Stickers.
4. Tap Purchase History > select the stickers in question, then tap Download.
If the issue persists after trying the steps above, please contact us using the Inquiry Form.