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Issues with Stickers

I can't download or use stickers toggle
If you are having trouble downloading or using stickers, please try the following:

1. Restart your device.
2. Update the LINE app from the URL below:
3. Check your network connection.
4. Check the remaining storage space on your device.
5. Download the stickers again.
To delete and re-download stickers
   a. Go to More > Settings > Stickers > Sticker Options
   b. Tap Remove next to the sticker > OK.
   c. Go back to Stickers.
   d. Tap Purchase History > select the stickers in question, then tap Download.

If the issue persists after trying the steps above, please contact us using the Problem Report Form.

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