If you are having trouble downloading or using stickers, please try the following:

• Restart your device.

• Update the LINE app here.

• Check your network connection.

• Check the available amount of space on your device.

• Download the stickers again.

To delete and re-download your stickers:

1. Go to More > Settings > Stickers > Sticker Options.

2. Tap Remove next to the sticker > OK.

3. Go back to Stickers.

4. Tap Purchase History > select the stickers in question, then tap Download.

If the issue persists after trying the steps above, please contact us using the Inquiry Form.