LINE

Rates and Payment

Domestic and international call rates toggle

There is no basic monthly charge for LINE Out; you pay only for the calls you make.

 

However, as with any other app, using LINE Out will use your data packets. Depending on your price plan, you may also be charged each time you connect to LINE. For this reason, we recommend using a flat-rate data plan.

 

If you're using a flat-rate data plan, you generally will not be charged additional fees when you use LINE Out on a 3G, LTE, or Wi-Fi network. For more details, please check with your mobile service provider.

 

You can check detailed LINE Out call rates using one of the methods listed below.

Note: LINE Out call rates do not change, no matter where the caller is in the world.

 

• Visit the official LINE Out page

 

• Check the LINE Out keypad:

Entering a phone number into the LINE Out keypad will display the cost of your call per minute.

 

• Check the settings screen in the LINE app:

1. Tap the Friends or More tab > Settings.

2. Tap LINE Out > Price table.

 

Tap here to go to LINE Out Settings on your smartphone.

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Ways to make paid calls toggle
There are no basic monthly or initial fees for using LINE Out. You can make calls after purchasing Call Credit or a 30-Day Plan.
Note: You can only use LINE Coins on Android devices.

• LINE Call Credit
Call Credit is a pre-paid digital currency for making LINE Out calls. You can buy it in the LINE app or on LINE STORE.
Note:
- Only some amounts of Call Credit can be purchased from the LINE app.
- The actual currency rate of Call Credit may change depending on Apple’s pricing rules.
- Call Credit purchased on LINE STORE and in LINE for Android can be used for 180 days from its purchase date.

• 30-Day Plans
For 30 days from the date you purchase a 30-Day Plan, you can make calls for a certain number of minutes at a lower rate. You don't need to commit to a long-term contract, and you can adjust your plan every month.
Note:
- 30-Day Plans can only be used to call people in certain countries with certain types of phone lines. Please purchase the plan for the country and type of line that you often call.
- If you purchase both a "landlines" and "landlines & mobiles" plan for the same country, the plan you purchased first will be used first.
- 30-Day Plans are only available on LINE STORE.
- You cannot purchase the same type of 30-Day Plan until the one you have expires.


• LINE Coins (Android only)
If you're using LINE on an Android device, you can use LINE Coins to pay for calls.

For example, if you call a region that costs 3 Credits per minute for 3 minutes, you'll be charged 9 Credits. This is rounded up to 5 Coins (equivalent to 10 Credits).
Note: The exchange rate for LINE Coins and Call Credit is subject to change.

To allow payments with Coins:
1. On the Friends or More tab, tap Settings.
2. Tap LINE Out > Purchase Call Credit.
3. Check the box next to Use LINE Coins for LINE Out.

Tap here to go to LINE Out Settings on your smartphone.

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Purchasing Call Credit or 30-Day Plans toggle
Call Credit and 30-Day Plans can be purchased on LINE STORE or on the LINE app for Android.
Note: You can buy 100 Call Credit at a time in the LINE app.

To purchase Call Credit in the LINE app:
1. Tap the Friends or More tab > Settings.
2. Tap LINE Out > Purchase Call Credit.
3. Tap Purchase > OK, or Purchase 30-Day Plan.
Note: If you tap Purchase 30-Day Plan, you'll be taken to LINE STORE.

To purchase Call Credit or a 30-Day Plan on LINE STORE:
1. Log in to LINE STORE here.
2. Tap LINE Out in the menu on the left of the screen.
3. Choose a 30-Day Plan or the amount of Call Credit you want to purchase.

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Does Call Credit expire? toggle
Call Credit purchased on LINE STORE and in the Android version of LINE will expire after 180 days from the day they were purchased.

Call Credit purchased in the iOS version of LINE will not expire.

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Checking your remaining minutes for a 30-Day Plan toggle
To check your remaining minutes for a 30-Day Plan: 
1. Tap the Friends or More tab > Settings.
2. Tap LINE Out.
3. Check the remaining minutes in your 30-Day Plan or your Call Credit balance from the settings menu.

Tap here to go to LINE Out Settings on your smartphone.

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Purchasing the same 30-Day Plan toggle
You cannot purchase two of the same 30-day plans within a 30 day period. To make calls after using up your minutes, please purchase Call Credit instead. Android users may also use their LINE Coins to make calls.

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Checking your LINE Out usage history toggle
To check your LINE Out usage history from the LINE app: 
1. Tap the Friends or More tab > Settings.
2. Tap LINE Out.
3. Tap Coin usage history or Usage history.

Tap here to go to LINE Out Settings on your smartphone.

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Canceling auto-recharge toggle
To cancel auto-recharge: 
1. Log in to LINE STORE here.
2. Tap the menu icon at the top left of the screen > Account page.
Note: If you're logging in from a PC, click Account page at the top right of the screen.
3. Tap Purchase history > Subscription plans to check your purchased items.
4. Tap Cancel.

If you don't see "Auto-recharge enabled" or the next "Renewal date" next to the item in question, it means that auto-recharge is not being used.

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Suspending and deleting LINE Out accounts toggle
LINE Out is linked to your LINE account, so there is no way to delete only your LINE Out account.

You can delete your LINE Out account by deleting your LINE account. Doing so will delete all of your data (purchase history, purchased items, charge history, LINE Credit balance, etc.) on the LINE app and on LINE STORE. This data can't be restored once it's deleted, so please make sure you really want to delete your account.

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