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You can report spam or problematic messages and the people that send them from inside a chat.
Note: Rest assured that if you report someone, they won't be notified that you did so.
To report someone in a chat:
1. Tap the menu icon at the top of the chat screen > Settings.
2. Tap Report.
3. Select your reason for reporting the person, then tap Agree & send.
Useful info
For official accounts, you can also report them by selecting Report at the bottom of the relevant official account's profile page.
To report spam or problematic messages:
1. Tap and hold the message you want to report.
2. Tap Report.
3. Select your reason for reporting the message, then tap Agree & send.
4. Choose whether or not to block the sender.
We will investigate the matter based on your report. If we find that the person has violated our Terms and Conditions, we will take appropriate action.
Please understand that we cannot provide details regarding the results of our investigation or any actions taken. This is in order to protect the privacy of all of our users.
Note: Rest assured that if you report someone, they won't be notified that you did so.
To report someone in a chat:
1. Tap the menu icon at the top of the chat screen > Settings.
2. Tap Report.
3. Select your reason for reporting the person, then tap Agree & send.
Useful info1. Tap and hold the message you want to report.
2. Tap Report.
3. Select your reason for reporting the message, then tap Agree & send.
4. Choose whether or not to block the sender.
We will investigate the matter based on your report. If we find that the person has violated our Terms and Conditions, we will take appropriate action.
Please understand that we cannot provide details regarding the results of our investigation or any actions taken. This is in order to protect the privacy of all of our users.
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