Help center

Group features and settings

Creating groups

To create a group:

1. On the Chats tab, tap the speech bubble icon > Group.

2. Select the friends you want to invite to the group and tap Next.

3. Enter a group name and tap Create.

Note: If the Members join automatically setting is turned off, the friends you invite won't become group members until they select Join in their invitation.

For the steps to create a group from a multi-person chat, see this Help article.

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Inviting new members to a group

To invite new members to a group:

1. Tap the menu icon at the top of the chat screen > Invite.

2. Select the friends you want to invite from your friend list.

3. Tap Invite.

Note: Friends who have already been invited or are already in the group will appear grayed out.

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Maximum number of people that can be invited to a group

The maximum number of people that can be invited per group differs depending on the Members join automatically setting.

If the setting is turned off:

Up to 499 people can be invited to a group (for a total of 500 group members when including the group's creator).

If the setting is turned on:

Up to 99 people can be invited to a group (for a total of 100 group members when including the group's creator).

See this Help article for details about the Members join automatically setting.

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Canceling group invitations

1. Tap the menu icon at the top of the group chat screen > Members.

2. Under Pending members, tap the member whose invitation you want to cancel.

3. Tap Cancel.

To cancel a group invitation: To remove members from a group created with the Members join automatically setting turned on, follow the steps in this Help article.

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Accidentally declining a group invitation

If you want to be invited to the group again, please tell a member to cancel your invitation and then invite you again.

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Display when declining a group invitation

Even if you decline a group invitation, you will still be displayed as a pending member in the group. To have yourself removed from the group completely, the friend who invited you will need to cancel your invitation.

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Viewing posts added to a group before joining

Newly added group members will be able to see all posts and albums added to the group before they joined, but not previous chat messages.

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About the Members join automatically setting

The Members join automatically setting lets you choose whether the friends you invite to a group are added automatically, or asked if they would like to join first.

If Members join automatically is turned on:

The friends you invite will automatically be added to the group.

If Members join automatically is turned off:

The friends you invite will receive an invitation message, from which they can choose to Join or Decline.

Note:

- If someone declines, they will continue to appear as a pending member, and the person who created the group will not be notified.

- If you create a group with this setting turned off, you will not be able to turn it on afterwards.

- For more information on how friends that decline a group invitation appear to other group members, see this Help article.

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I can't create multi-person chats

Multi-person chats have been integrated into group chats, so you can now use the Notes and Albums features that were previously unavailable in multi-person chats.

If you want to create a group that doesn't require permission from members to join (like a multi-person chat), turn ON Members join automatically when creating a group chat.

If you have any existing multi-person chats, you can continue using them.

For the steps to create a group from a multi-person chat, see this Help article.

For the steps to create a new group, see this Help article.

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Deleting a group or group members

A group is automatically deleted when all members leave. If there are multiple members in the group, you will need to remove all of them by following the steps below before the group can be deleted.

1. Tap the friends icon.

2. Tap the group you want to delete.

3. Tap the members icon on the pop-up.

4. Swipe left on the names of the members.

5. Tap Delete.

Once you are the only member left, tap Leave to leave the group and delete it.

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Creating groups from multi-person chats

To create a group from a multi-person chat:

1. Open a multi-person chat.

2. Tap the menu icon at the top of the chat screen > Other settings.

3. Tap Create group.

4. Select the friends you want to add and tap Next.

5. Enter a name, set a profile icon, and then tap Create.

Note: Messages from the multi-person chat will not be transferred to the group. To view those past messages, please check the multi-person chat.

For more information about groups, see here.

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Leaving groups

Your chat messages, notes, albums, and photos will not be deleted if you leave a group. If there is anything you want to delete from a group, make sure to do so before leaving it.

Also, if you delete your account or leave a group, a message will appear in the group chat saying that you left.

To leave a group:

1. Tap the menu icon at the top of the group chat screen > Leave.

2. Tap Leave.

If every member leaves, all of the content posted in the group will be deleted and cannot be restored.

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Help center

Search Help articles

Group features and settings

Creating groups

Inviting new members to a group

Maximum number of people that can be invited to a group

Canceling group invitations

Accidentally declining a group invitation

Display when declining a group invitation

Viewing posts added to a group before joining

About the Members join automatically setting

I can't create multi-person chats

Deleting a group or group members

Creating groups from multi-person chats

Leaving groups