General solutions

If you're having issues with LINE, try the troubleshooting tips below:
• Close all running apps.
• Restart LINE and your device.
• Update LINE to the latest version.

Additionally, issues may occur if you do not use LINE with the recommended system specifications.
Note: We do not offer support for devices that are jailbroken or rooted.

If you experience network errors or images do not appear properly, try the following:
• Delete any unnecessary apps and data, and clear the cache on your device.
• Check if your network connection has any restrictions or filtering services in place.
• Clear the LINE app's cache.

To clear the LINE app's cache:
1. Tap Settings > Chats.
2. Tap Delete data.
3. Next to Cache, tap Clear.

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