LINE account transfer guide
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By transferring your LINE account, you can continue using LINE with the same account even when switching devices or experiencing technical issues with your device.
To transfer your account, you must complete the necessary preparations and select the transfer method that best suits your situation.
Be advised
- Transfer instructions are in different Help articles depending on your specific situation. Follow the steps in the Help article that applies to you.
About transferring your LINE account
Transferring your LINE account allows you to continue using your existing account when switching to a new smartphone or when changing or resetting your device because it was damaged or lost.
Useful info
Account transfer process
Transferring your LINE account is done in the order numbered below.
Attention
- Prepare to transfer your LINE account before you begin to avoid the following issues from occurring.
- Not being able to transfer your LINE account
- You transfer your account, but your chat history is not restored
- Prepare to transfer your LINE account (e.g. check your registered information, back up your chat history) on your previous device.
- Check the methods for transferring a LINE account in the section below, and follow the guide that applies to your situation.
Transferring your account based on your situation
Check the method for transferring a LINE account that matches your situation.
Transferring from Premium Backup
Note: Premium Backup is only available to LYP Premium (Japan) or LINE Premium (Thailand) members.
If you're using Premium Backup, you can transfer your entire chat history between different operating systems (e.g. iOS, Android). Please check Transferring your LINE account with Premium Backup.