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Creating/transferring a LINE account
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Before you transfer your LINE account with a phone number that's different from the number currently registered, check the following Help articles.
Situations that require you to turn on the Skip 2-step authentication setting
Registering/changing/checking your registered email address
Checking/changing your password
Backing up your chat history
After checking the Help articles above, follow the steps below and transfer your LINE account.
To transfer your LINE account:
1. Open LINE on your new device and tap Log in.
2. Tap Log in with another method > Log in with phone number.
3. Select your country, enter your phone number, check the Terms and Conditions of Use and Privacy Policy, then tap the arrow > OK or Send.
Note:
- For users in Thailand, you can only proceed to the next screen if you're at least 11 years old.
- For users in Korea, you can only proceed to the next screen if you're at least 14 years old and you've agreed to the Terms and Conditions of Use and Privacy Policy.
Note: The contents of this section only apply to LINE accounts created with LINE versions earlier than 13.11.0.
You cannot transfer your LINE account with a different phone number than the one registered to your LINE account.
If you're using a different phone number on a new device, you can change your phone number on your previous device, then transfer your LINE account with your phone number or refer to the steps in one of the following Help articles to transfer your account.
Transferring your LINE account with your Apple ID
Transferring your LINE account with your Google account
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Please see the information below for your situation.
You can still use LINE on your previous device
Note: This option is only available when you're continuing to use the same phone number with a LINE account created on a version of LINE earlier than 13.11.0 if you're not using LINE in Hong Kong, Japan, Korea, Taiwan, or Thailand.
Change your registered phone number and transfer your account.
Note: You'll need your password to transfer your LINE account, so be sure to check it in advance.
Transfer your account after checking your password.
Related Help articles:
Changing your phone number
Checking/changing your password
Transferring your LINE account with a phone number
You don't have your previous device
Note:
- The contents of this section only apply to users in Hong Kong, Japan, Korea, Taiwan, and Thailand.
- You cannot transfer your LINE account with a different phone number than the one registered to your LINE account if you're not using LINE in Hong Kong, Japan, Korea, Taiwan, or Thailand. Please create a new LINE account.
If you haven't set a password:
In order to transfer your account, you need to have a password set in advance.
If you did not set a password for your account, you will not be able to transfer it. In this case, please create a new LINE account.
Related Help article:
Creating a new LINE account
If you set a password for your LINE account:
You may be able to transfer your account. Please try doing so by referring to the following Help article.
Related Help article:
Transferring your LINE account with a different phone number
If you forgot your password:
You can reset your password if you registered an email address to your LINE account in advance.
Related Help article:
Checking/changing your password
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Before transferring your LINE account, you need to make some preparations on your device.
Check your registered information
On the device you're currently using LINE on, make sure you have a current phone number, current email address, and password registered to your account. For the steps to check/change your information, see the Help articles below.
Note: If you can't back up your chat history to iCloud Drive/Google Drive or if you're transferring your account to a new device with a different OS, you can automatically transfer your history from the last 14 days by setting a backup PIN beforehand.
Turn on the Skip 2-step authentication setting
Turn on the Skip 2-step authentication setting only if you plan on transferring your LINE account:
• With a phone number that's different from the one currently registered to your account. (Only for users in Hong Kong, Japan, Korea, Taiwan, and Thailand.)
• Using your Apple ID or Google account.
For the steps to turning on the Skip 2-step authentication setting, see the following Help article.
Situations that require you to turn on the Skip 2-step authentication setting
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