LINE

Free Voice and Video Calls

Using free voice and video calls toggle
LINE users can make free voice and video calls with their friends.

From the friends list
1. Tap the friend you wish to call on your friends list.
2. Tap Free Call or Video Call on the pop-up that appears.

From chats
You can make calls from chats by following either of the below methods.
- Tap the call button next to the V icon, then tap Free Call or Video Call.
- Tap your friend’s profile photo, then tap Free Call or Video Call from the pop-up window.

If you are using a 3G or 4G network, you will be charged for the packet data used for the call. We recommend using a flat-rate data plan. If the call quality is low, please try using a Wi-Fi connection.

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Recommended system specifications for free voice and video calls toggle
Please see this Help article for information about the recommended system specifications for free voice and video calls offered by LINE.
Note: These calls are not supported by devices with Intel Atom processors.

Since you may be charged for the data used during calls if you're using a 3G or 4G network, we recommend using a flat-rate data plan. If the call quality is low, please try using a Wi-Fi connection.

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Are all free voice and video calls free? toggle
LINE's basic features, including voice calls, video calls, and chats (sending of text, images, and locations, and the use of bots such as the translation or weather bots) are free to use. Some stickers and Coins are available at a fee.

Calling or chatting with users on different mobile service carriers is also free. LINE will not charge you even if you are calling a friend in a different country or using the service while you are traveling.

However, like all other apps, you will be charged by your mobile service carrier for the data used. Depending on your price plan, you may be charged each time you connect to LINE, so we recommend using a flat-rate data plan.

If you are using a flat-rate plan, you should not be charged extra for using 3G, 4G LTE, or Wi-Fi data, but please check with your mobile service carrier for details.

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Blocking calls toggle
To block voice or video calls, please follow the steps below.

1. Tap the settings icon > Chats & Voice Calls.
2. Switch OFF Receive Voice Calls.

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Using Bluetooth toggle
When using external devices via Bluetooth, the performance of the external device is dependent on the main device. We cannot guarantee that they will function properly.

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How do I start a group call? toggle
You can enjoy making a group call via group chats or multi-person chats. To start a group call, please follow the steps below.

1. Open the group or multi-person chat.
2. Tap the phone icon on the top right > Start.

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How do I join an ongoing group call? toggle
Please follow either of the steps below.

- Tap Join at the top of the chat screen of the ongoing call > OK.
- When you receive the message that the call is starting tap Join > OK.

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How do I invite a friend who has not joined a call to a group call? toggle
You can invite friends who have not joined a call to a group call via a group or multi-person chat.

1. Start or join a group call.
2. Tap the person icon on the top right of the call screen.
3. Select the members you wish to invite and tap OK.

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